Looking for a challenging role in a reputable organization to utilize my technical, database, and management skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends in the automobile sector.
Overview
11
11
years of professional experience
Work History
Team Leader
PATEL AUTOMOTIVE PVT LTD
Bhavnagar
12.2023 - Current
Participated in regular meetings with senior leadership to provide updates on team progress.
Coordinated team activities and delegated tasks to ensure efficient completion of the day plan.
Held weekly staff meetings to review team updates, discuss issues, and brainstorm solutions.
Ensured compliance with all safety regulations in the workplace.
Developed strategies for problem solving and conflict resolution among team members.
Provided coaching and feedback on employee performance, encouraging professional development.
Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Reviewed completed work to verify consistency, quality, and conformance.
Completed daily quality assurance duties to provide feedback for improvements.
Maintained open lines of communication with senior management, reporting team progress and challenges.
EXPERINCE CENTER MANAGER
OLA ELECTRIC PVT LTD
BHAVNAGAR
06.2023 - 11.2023
Handle customer complaints regarding sales and service
Track customer preferences to determine where the focus of sales efforts should be
Analyze sales statistics and activity
Determine discount rates or special pricing plans
Develop plans to drive new business development, through direct sales techniques, cold calling, and business-to-business marketing visits
Developed improvement plans to address areas of under-performance.
SALES OFFICER
JAI GANESH AUTO CORP. PVT. LTD.
BHAVNAGAR
03.2017 - 06.2023
Customer relationships: Building and maintaining relationships with customers, both current and potential, to generate new business. This may involve answering customer questions, escalating issues, and following up on leads.
Sales strategy: Developing sales plans that align with the company's objectives and revenue targets. This may involve analyzing market trends, customer needs, and competitors.
Sales activities: Tracking sales activities, such as customer appointments and complaints, and using sales and CRM software to generate reports.
Product knowledge: Developing a deep understanding of the company's products and services.
Communication: Communicating with customers to explain company products and encourage purchases. This may involve active listening, speaking clearly, and observing body language.
Collaboration: Working with the marketing department to ensure the company reaches its target audience.
Other responsibilities: Screening, recruiting, and training sales employees.
Sales Officer
VIRAJ AUTOLINK PVT. LTD.
BHAVNAGAR
09.2013 - 03.2017
Identified customer needs and developed customized solutions.
Maintained accurate records of all sales activities and results.
Analyzed customer feedback to improve product offerings.
Generated leads through networking, cold calls, and email campaigns.
Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
Reviewed and analyzed sales performance against plans to determine effectiveness.
Sourced new sales opportunities through inbound lead follow-up.
Trained and mentored junior sales representatives and team members.
Coordinated Daily Field Reports (DFRs) and distributed to customers.