Pradip Kumar Gupta
Summary
Dynamic Sales Manager with a proven track record at Aryabrat International Pte Ltd, excelling in relationship building and sales team training. Achieved consistent sales growth through strategic planning and exceptional client service, fostering loyalty and repeat business. Skilled in performance management and adept at negotiating contracts to maximize profitability.
Overview
12
12
years of professional experience
Work History
Sales Manager
Aryabrat International Pte Ltd
04.2022 - 04.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Account Manager
Aryabrat International Pte Ltd
02.2018 - 03.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Cultivated portfolio of high-value clients by leveraging industry knowledge and strategic networking.
- Boosted client retention by developing and implementing comprehensive account management strategy.
Cashier
Cash Management Services
04.2013 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
B.Com (Hons) - Accounting And Finance
F.G.College
Patna03-2014
Higher Secondary - Commerce
Digambar Jain Vidyalaya
Kolkata, India12-2011
Secondary Education -
Vidhya Vikash School
Kolkata05-2009
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Timeline
Sales Manager
Aryabrat International Pte Ltd
04.2022 - 04.2025
Account Manager
Aryabrat International Pte Ltd
02.2018 - 03.2022
Cashier
Cash Management Services
04.2013 - 10.2017
B.Com (Hons) - Accounting And Finance
F.G.College
Higher Secondary - Commerce
Digambar Jain Vidyalaya
Secondary Education -
Vidhya Vikash School
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