Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
PRADIPTA KUMAR MALLA

PRADIPTA KUMAR MALLA

Operations Executive
Gurgaon

Summary

Detail-oriented Corporate Operations professional with experience across operations management, APAC travel reservations, MIS reporting, and multinational stakeholder coordination. Proven record of managing end-to-end operational workflows, meeting SLAs, ensuring 100% data accuracy, and supporting leadership through actionable insights.

Overview

3
3

Years of professional experience in Operations

3
3
Certifications

Work History

Operations Executive – Reservations (Travel Industry)

30 Sundays
Gurgaon
10.2025 - Current
  • - Managed end-to-end reservation operations for multinational corporate clients across the APAC region.
  • - Executed flight, hotel, and ground transportation bookings including amendments and cancellations.
  • - Acted as single point of contact for global clients and vendors.
  • - Maintained 100% accuracy in reservation systems.
  • - Prepared MIS and reconciliation reports.
  • - Ensured adherence to global travel policies and visa norms.

Operations Intern

GoCrewz Pvt. Ltd.
Gurgaon
04.2019 - 07.2019

Sales Executive

Inbow Lab Pvt. Ltd.
BHUBANESWAR
04.2017 - 07.2017

Summer Intern

DRDO, Chandipur

Operations Associate

Sunstone
Gurgaon
11.2021 - 03.2024
  • - Managed operational workflows and reporting.
  • - Generated daily, weekly, and EOD MIS reports.
  • - Achieved 90%+ KRA targets.
  • - Conducted Excel and system training for new joiners.

Education

PGDM - Operations Management

IILM GSM
Greater Noida
01.2020

B.Tech - Mechanical Engineering

BPUT
Gandhi Institute Of Excellent Technocrats
01.2017

Skills

Customer relations

Team player

Team leadership

Administrative skills

Problem resolution

Executive support

Workflow planning

Risk management

Operations management

Interpersonal skills

Quality management

Operational reporting

Certification

Fast But Not Rash Award – Sunstone (Dec 2023)

Timeline

Operations Executive – Reservations (Travel Industry)

30 Sundays
10.2025 - Current

Operations Associate

Sunstone
11.2021 - 03.2024

Operations Intern

GoCrewz Pvt. Ltd.
04.2019 - 07.2019

Sales Executive

Inbow Lab Pvt. Ltd.
04.2017 - 07.2017

Summer Intern

DRDO, Chandipur

PGDM - Operations Management

IILM GSM

B.Tech - Mechanical Engineering

BPUT
PRADIPTA KUMAR MALLAOperations Executive