Years of professional experience in Operations
PRADIPTA KUMAR MALLA
Operations Executive
Gurgaon
Summary
Detail-oriented Corporate Operations professional with experience across operations management, APAC travel reservations, MIS reporting, and multinational stakeholder coordination. Proven record of managing end-to-end operational workflows, meeting SLAs, ensuring 100% data accuracy, and supporting leadership through actionable insights.
Overview
3
3
3
3
Certifications
Work History
Operations Executive – Reservations (Travel Industry)
30 Sundays
Gurgaon
10.2025 - Current
- - Managed end-to-end reservation operations for multinational corporate clients across the APAC region.
- - Executed flight, hotel, and ground transportation bookings including amendments and cancellations.
- - Acted as single point of contact for global clients and vendors.
- - Maintained 100% accuracy in reservation systems.
- - Prepared MIS and reconciliation reports.
- - Ensured adherence to global travel policies and visa norms.
Operations Intern
GoCrewz Pvt. Ltd.
Gurgaon
04.2019 - 07.2019
Sales Executive
Inbow Lab Pvt. Ltd.
BHUBANESWAR
04.2017 - 07.2017
Summer Intern
DRDO, Chandipur
Operations Associate
Sunstone
Gurgaon
11.2021 - 03.2024
- - Managed operational workflows and reporting.
- - Generated daily, weekly, and EOD MIS reports.
- - Achieved 90%+ KRA targets.
- - Conducted Excel and system training for new joiners.
Education
PGDM - Operations Management
IILM GSM
Greater Noida01.2020
B.Tech - Mechanical Engineering
BPUT
Gandhi Institute Of Excellent Technocrats01.2017
Skills
Customer relations
Certification
Fast But Not Rash Award – Sunstone (Dec 2023)
Timeline
Operations Executive – Reservations (Travel Industry)
30 Sundays
10.2025 - Current
Operations Associate
Sunstone
11.2021 - 03.2024
Operations Intern
GoCrewz Pvt. Ltd.
04.2019 - 07.2019
Sales Executive
Inbow Lab Pvt. Ltd.
04.2017 - 07.2017
Summer Intern
DRDO, Chandipur
PGDM - Operations Management
IILM GSM
B.Tech - Mechanical Engineering
BPUT