Pradipta Mitra
Hooghly
Summary
Leverage expertise and skills to embrace and master evolving operations within dynamic industries, enhancing alignment with organizational goals and objectives.
Overview
1
1
year of professional experience
Work History
HR & Operation Intern
NCS, Asiana Times, Shoppel Tech
- 6 Months of HR & Operation Internship.
- 2 Months of Event management Internship.
- 2 Months of Social media handling Internship.
- 1 Month of Founder's office Internship.
- 1 Month of PR Internship.
- Company - NCS, Asiana Times, Shoppel Tech
US IT Sales Advisor
Shoppel Tech
03.2025 - 09.2025
- Developed and maintained strong client relationships, contributing to enhanced customer satisfaction and long-term loyalty.
- Utilized HR tools to track activities, ensuring accurate forecasting and timely follow-ups on leads.
- Collaborated with cross-functional teams to create tailored IT solutions, addressing specific client needs effectively.
- Conducted market analysis to identify emerging trends, enabling proactive adjustments to sales strategies and offerings.
- Developed tailored IT solutions for clients, enhancing their operational efficiency and driving customer satisfaction.
- Managed client accounts by providing ongoing support and addressing technical inquiries, fostering long-term relationships.
- Conducted comprehensive market research to identify emerging trends and inform sales strategies, improving competitive positioning.
- Collaborated with cross-functional teams to ensure seamless implementation of technology solutions, enhancing user satisfaction and adoption.
- Facilitated recruitment processes by coordinating interviews and managing candidate communications, enhancing candidate experience and engagement.
- Developed and implemented employee onboarding programs, ensuring compliance and promoting company culture among new hires.
- Assisted in performance management initiatives by collecting feedback and supporting managers in employee evaluations and development plans.
- Conducted employee training sessions on HR policies and procedures, improving understanding and compliance among staff members.
- Collaborated with cross-functional teams to enhance HR processes, leading to improved efficiency and streamlined workflows.
- Partnered with management to address employee relations issues, fostering a collaborative workplace environment and enhancing team dynamics.
- Maintained HR information systems by updating employee records and ensuring data accuracy, supporting efficient HR operations.
- Preserved integrity and confidentiality of HR files and records.
- Maintained confidentiality of sensitive information while processing HR paperwork and handling employee records.
Education
Intermediate - undefined
01.2019
B.A - undefined
01.2023
Skills
Proficient in Microsoft Office
DECLARATION:
I hereby declare that the above details furnished by me are true to the best of my knowledge. Thanking You
STRENGTHS:
- Adaptability to new environments.
- Like to take on new challenges to meet my career objective
- Desire to improve myself from my failures.
- Facing deadlines.
PERSONAL SKILLS AND INTERESTS:
- Good communication and interpersonal skills
- Flexible to work in any environment
- Proficient in written and verbal communication skills
- Expert in using computer and internet
- Multi-tasking
- Good listening skills
- Creative thinking and problem solving
Timeline
US IT Sales Advisor
Shoppel Tech
03.2025 - 09.2025
HR & Operation Intern
NCS, Asiana Times, Shoppel Tech