PRADIPTA KUMAR SAHU
INSURANCE
JAJPUR
Summary
Dynamic Branch Manager at Mahindra Insurance Broker Ltd, recognized for enhancing customer satisfaction and driving revenue growth through strategic sales initiatives. Expert in relationship building and team supervision, consistently exceeding performance targets while fostering a collaborative environment. Proven ability to resolve client issues promptly, ensuring long-term partnerships and business development success.
Overview
13
13
years of professional experience
Work History
Branch Manager
MAHINDRA INSURANCE BROKER LTD
11.2012 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Education
MBA - Marketing
KOUSTUV INSTITUTE
BHUBANESWAR 05.2011
Skills
Customer service
Branch operations management
Relationship building
Relationship building and management
Sales development
Employee development
Business development expertise
Team player
Customer relationships
Work prioritization
Business development
Decision-making
Team supervision
Sales management
Sales professional
Timeline
Branch Manager
MAHINDRA INSURANCE BROKER LTD
11.2012 - Current
MBA - Marketing
KOUSTUV INSTITUTE