Adapt quickly to changing priorities while expanding skills through continuous learning. Plans, organises, and monitors tasks to maintain accuracy and on-time delivery. Works effectively in team and independent settings using emerging technologies.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Senior Executive( Digital Operations)
Ebixcash World Money LTD
01.2023 - 11.2026
Handled daily wire transfer operations while following bank policies and procedures.
Processed telegraphic transfer (SWIFT remittances) and forex card transactions for international partners.
Processed wire transfers through multiple payment partners, receiving and releasing as required.
Booked call-in customer wire requests and completed call-back verification steps.
Monitored pending wire transfer lists to confirm timely branch verification.
Investigated and resolved wire validation errors to prevent payment failures.
Researched and answered customer inquiries accurately and within required timeframes.
Followed department guidelines, policies, procedures, and regulatory requirements for wire operations.
Coordinated student digital business orders, managing completion and escalations.
Liaised with branches to support order completion for student digital business.
Compiled monthly MIS for student remittance, analysing profitability and commission costs.
Oversaw KYC compliance processes to maintain regulatory adherence.
MIS Executive
Talent Pro India HR Pvt Ltd (HDFC BANK)
11.2019 - 01.2023
Prepared PAN India MIS report, ensuring accurate data compilation on a daily basis.
Publishing report on daily/weekly/monthly/quarterly basis.
Managed operations for Charge Back department, streamlining processes to enhance efficiency.
Managed entire process of POS Charge Back.
Oversaw communication for PG Charge Back and POS Charge Back, facilitating timely resolution of disputes.
Conducted thorough checks on Charge Back documents.
Maintained records of Charge Back documents.
Executive Finance and Accounts
All cargo Logistics- Teleperformance
07.2018 - 11.2019
Managed accounts payable, preparing payable reference lists and booking invoices in Intacc system for multiple countries, streamlining financial operations across Brazil, Germany, Mexico, France, UK, Italy, Czech Republic, and Antwerp.
Executed intercompany reconciliation, ensuring accurate account balances and promptly resolving discrepancies in financial records for improved accuracy.
Coordinated transshipment details distribution to stakeholders, enhancing communication and transparency in logistics processes.
Education
B.COM - Commerce
K.V. Pendharkar College
Dombivli, India
03-2018
H.S.C - Commerce
K.V. Pendharkar College
Dombivali, India
03-2015
S.S.C -
Dnyaneshwari Vidyalaya
Dombivali, India
03-2013
Skills
International remittance operations
SWIFT payment processing
Student remittance management
RBI and FEMA compliance
KYC documentation
TCS and LRS processing
Transaction reconciliation
Forex card operations
MIS reporting
Payment investigation
Stakeholder management
Process improvement and business support
Disclaimer
I hereby declare that the above information is true and best up to my knowledge.
Personal Information
Father's Name: Satish Narayan Golatkar
Date of Birth: 01/01/1997
Gender: Female
Nationality: Indian
Marital Status: Married
Interests
Cooking Food
Shopping
Hobbies and Interests
Dancing
Listening Music
Certification
Excellence Award – Best Support to Business Growth (2026–2027): Recognised for outstanding support, consistent performance, and valuable contributions towards business growth and organisational success.