PRADUMN SAXENA
Summary
Results-driven Business Analyst with 5 years of experience aligning business needs with technology solutions. Skilled in Agile methodologies, creating user stories, BRDs, and FRS to deliver high-quality software. Expertise in gathering requirements, driving sales excellence through data-driven strategies, identifying growth opportunities, enhancing customer optimization, and improving operational efficiency through precise documentation and cross-functional collaboration.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Business Analyst
Japanese Based Telecom Company
- Created detailed user stories, functional requirements, and use cases for Open RAN modules, ensuring alignment with business needs and reducing rework by 20%
- Developed and maintained Open RAN KPIs to track deployment progress and performance, enabling data-driven decisions that improved network uptime by 15%
- Established a business case framework for Open RAN investments, outlining potential cost savings, scalability benefits, and expected ROI for each deployment
- Increased stakeholder satisfaction scores by 30% through improved communication channels and feedback loops in project sprints
- Identified and documented cross-functional dependencies, ensuring all teams were aligned and reducing project delays by 15%
Business Architecture Specialist
Accenture Solutions Pvt. Ltd
06.2023 - 02.2025
- Awarded by Accenture Leadership for exceptional coordination and stakeholder alignment, contributing significantly to project progress through proactive communication and meticulous planning for project deliverables(Q3'24)
- Coordinating with product teams and stakeholders and maintained daily status report to document and implement user stories in Jira, conducting daily scrums, and driving working sessions to identify any gaps during development along with monitoring performance
- Authored more than 50 Functional Requirement Specifications (FRS), use cases, and process documentation to ensure development teams had clear and actionable guidance aligned with project goals
- Designed wireframes using FIGMA to define user interface structure and functionality, aiding in UI/UX planning and stakeholder approvals
- Leveraging data-driven insights to optimize processes, and implement target improvements, resulting in increased efficiency and customer satisfaction
Business Analyst
Infosys Limited
12.2017 - 05.2021
- Recognized by Infosys for conducting root cause analysis and automating manual processes, leading to improved efficiency for the client
- Analyzed existing systems and processes to identify inefficiencies and areas for improvement, providing actionable insights for system enhancements
- Led the implementation of automated processes in the client lab, reducing manual testing time by 30% and enhancing product quality
- Conducted monthly data analysis on device failures, identifying failure trends, root causes to improve product reliability and reduce failure rates
- Coordinated the testing and validation of critical devices such as splitters, ASM, CLX, NGPON, GPON to ensure compatibility and reliability in broadband service delivery platforms
- Delivered a comprehensive automation solution that reduced resource wastage and operational costs, improving overall lab efficiency by 20%
Education
MBA -
Symbiosis Institute of Digital &Telecom Management
01.2023 - 12.2023
B. Tech - undefined
Jaypee University of Engineering & Technology
01.2017 - 12.2017
Skills
- Data Analytics
- Process Optimization
- Business Analysis
- Decision Making
- Project Management
- Product Roadmap
- Market Research
- Customer Experience Optimization
- Dashboard Development
- Stakeholder Management
- Cross-Functional Collaboration
- Agile Methodologies
Certification
- Entry Certificate in Business Analysis (ECBA) from IIBA
- A Beginners Guide to Telecom BSS/OSS for Mobile Networks
- Microsoft AI-900: AI Fundamentals
Custom
- ServiceNow
- VISIO
- Power BI
- IBM SPSS
- SQL
- Python
Timeline
Business Architecture Specialist
Accenture Solutions Pvt. Ltd
06.2023 - 02.2025
MBA -
Symbiosis Institute of Digital &Telecom Management
01.2023 - 12.2023
Business Analyst
Infosys Limited
12.2017 - 05.2021
B. Tech - undefined
Jaypee University of Engineering & Technology
01.2017 - 12.2017
Business Analyst
Japanese Based Telecom Company
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