Summary
Overview
Work History
Education
Skills
Timeline
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PRADYUMAN KUMAR

PRADYUMAN KUMAR

Greater Noida

Summary

Dynamic Sales Advisor with proven expertise at Adroit Synergies PVT LTD in claims processing and customer relationship management. Successfully resolved customer complaints, enhancing satisfaction and loyalty. Skilled in legal document management and operational liaison, driving efficiency and collaboration across departments. Committed to delivering exceptional service and strategic sales solutions.

Overview

1
1
year of professional experience

Work History

Sales Advisor

Adroit Synergies PVT LTD
NOIDA
09.2023 - 02.2025
  • Acted as liaison between BPO Claims Team and various departments on operational matters.
  • Processed incoming mail, including summonses, subpoenas, and legal documents efficiently.
  • Served as a liaison between the BPO Claims Team and other departments within the organization regarding operational matters.
  • Followed up with customers post-sale for feedback on product satisfaction.
  • Resolved customer complaints in a timely manner.

Education

10th -

NKM High School
BSEB

ISC -

UVK College
BSEB

Bachelor of Arts -

UVK College
BNM University

Skills

  • Claims processing
  • Legal document management
  • Customer feedback analysis
  • Complaint resolution
  • Operational liaison
  • Customer relationship management
  • Data entry accuracy
  • Sales strategy development

Timeline

Sales Advisor

Adroit Synergies PVT LTD
09.2023 - 02.2025

10th -

NKM High School

ISC -

UVK College

Bachelor of Arts -

UVK College

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PRADYUMAN KUMAR