Summary
Work History
Education
Skills
Certification
Managementtraining
Hobbies and Interests
Personal Information
Languages
Overview
Work Availability
Work Preference
Quote
Software
Timeline
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PRADYUMNA KUMAR NANDA

PRADYUMNA KUMAR NANDA

Pune

Summary

Dynamic individual with hands-on experience in project, Deployment and Change Management and keen to navigate challenges. Brings strong knowledge, skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Work History

IT Professional Services Specialist

Amdocs Development Center LLP
  • Implemented a standardized project management framework across accounts that improved efficiency by 60%, resulting 85% increase in stakeholder’s satisfaction
  • Led a cross-functional team to successfully deliver 10+ infrastructure projects on time and within budget, achieving a 60% reduction in project cycle time
  • Conducted risk assessments that decreased project delays by 70%, improving overall project delivery timelines
  • Facilitated training sessions for 50+ staff on new processes and tools, resulting in a 50% reduction in deployment timelines
  • Spearheaded the integration of automation tools, reducing manual workload by 60% and increasing project delivery speed
  • Coordinated a major data center migration for 500+ servers, achieving a 99.9% uptime during the transition and ensuring zero data loss
  • Managed IT infrastructure projects related to Server OS security management, optimizing resource allocation to save 15% in costs while enhancing system uptime
  • Governed multiple projects related to OS level security vulnerability mitigation across ensuring 99% mitigation
  • Spearheaded projects ensuring 100% high availability and disaster recovery compliance
  • Allocated resources with 99% accuracy sprints for infra and IT and enhanced the efficiency by 45 %
  • Introduced feedback mechanism from customers and relevant stake holders for all projects, resulting in 25% cost reduction and increased customer satisfaction.

IT Project Management SSME/Senior System Admin

Amdocs Development Center LLP
  • Monitored and reported on KPIs, enabling data-driven decision-making that improved resource utilization by 15% and enhanced project outcomes
  • Implemented Deployment processes to ensuring 99% success of deployments and maximum 1% rollback
  • Headed OS level patch management projects for various flavors of OS ensuring 100 % adherence to Sec-Ops KPIs and 50% reduction of downtime
  • Created documentation for all projects ensuring 100% accuracy for various audit purposes
  • Planted a comprehensive risk management framework, decreasing project risks by 40% and improving overall project success rates by 25%
  • Curated deployment plannings and deployed patches across lines of businesses with 100 % accuracy and no roll backs
  • Reduced bureaucracy in change management and implementation process making sure 100 % approvals for the deployments
  • Adapted from a service-based company to a product-based company aligning my practices with the new business propositions.

Project Engineer

Wipro Technologies
  • Acted as a customer facing SME for build and engineering team for managed Security services and implemented process improvement resulting 25% increase in the security monitoring and reporting
  • Coordinated security operation center activities for Genpact and performed vulnerability assessments and penetration testing making sure the infrastructure is secured
  • Trained and used Qualys guard tool on the infrastructure and increased security and network vulnerability assessment accuracy to 99 %
  • As a Microsoft certified system engineer, managed all Hotmail servers in America region making sure the environment is 100% secured.

Project Engineer

Wipro Technologies
  • Performed level 3 support, as Advanced Support for Windows server platform ensuring 99% customer satisfaction
  • (Client- Microsoft) Part of level 3 support for HP Desktops and Operating systems and lead a team of 25 members.

Associate

Wipro BPO Ltd.
  • Dealt with level one and level two support for HP desktops and Windows operating systems with highest level of CSAT achievement and awarded as the best performer
  • Promoted as a Call quality analyst
  • Performed audits and trained the teams in identified knowledge gap areas, ensuring 70% improvement in team CSAT.

Education

GNIIT -

NIIT Ltd

Bachelor of Laws -

Utkal university

B.A. Economics and Functional English -

Utkal University

Skills

  • Deployment planning and management
  • Security best practices
  • Server Patch Management
  • Overall understanding of server administration
  • Data center management
  • Cloud, and virtualization Services
  • Waterfall and Agile methodologies
  • Microsoft Project
  • Risk and Impact Analysis
  • Microsoft Excel and PowerPoint
  • Jira
  • Budgeting & resource allocation
  • Project Communication
  • Change management

Certification

  • ITIL V3
  • MCSE
  • MCDBA

Managementtraining

Small Industries Management Program- XIM-B

Hobbies and Interests

  • Cooking
  • Photography
  • Videography
  • Acting
  • Music

Personal Information

  • Passport Number: N4363657
  • Passport Number: PAN-AEAPN9802R

Languages

Hindi
Advanced (C1)
Oriya
Advanced (C1)
Bengali
Intermediate (B1)
Marathi
Intermediate (B1)
English
Advanced (C1)

Overview

1
1

15 + Years of hands on experience in everchanging IT Industry.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsPaid time offPaid sick leave

Quote

Being part of the collective & conscious effort is always prudent than just being yourself.
Pradyumna Nanda

Software

Microsoft Project

Microsoft Office 365

Jira

Patch Management tools

Windows OS

Generative AI tools

Timeline

IT Professional Services Specialist

Amdocs Development Center LLP

IT Project Management SSME/Senior System Admin

Amdocs Development Center LLP

Project Engineer

Wipro Technologies

Project Engineer

Wipro Technologies

Associate

Wipro BPO Ltd.

GNIIT -

NIIT Ltd

Bachelor of Laws -

Utkal university

B.A. Economics and Functional English -

Utkal University
PRADYUMNA KUMAR NANDA