Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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Pradyumn Kumar Singh

Pradyumn Kumar Singh

Thane, Maharashtra

Summary

Dynamic and results-driven finance professional with over 7 years of experience in the reinsurance industry. Expertise in financial analysis, risk management, and strategic planning, with a proven track record of optimising reinsurance programs to enhance profitability and mitigate risk. Adept at navigating complex regulatory environments, leading cross-functional teams, and leveraging financial modelling to inform decision-making. Strong communicator with a deep understanding of the reinsurance landscape, committed to delivering value and driving sustainable growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Analyst, Placing & Billing

Gallagher Re
12.2021 - Current
  • Ensure adherence to Gallagher Re SP&P (standards, practices, and procedures, including CEM (Client Excellence Model)).
  • Achieving key metrics and targets for all entities.
  • Paying additional focus on the clearance of legacy items, considering cost/value, and achieving processing metrics.
  • Ensuring individual contributions to the collective achievement of team targets.
  • To maintain Eclipse & Open Twins (Internal Software) up to date in real time, including the contract and all endorsements.
  • Proactively processing, monitoring, chasing, and assisting with the collection of all premiums/income, including adjustments.
  • Presenting evidence of cover to the client within 30 days.
  • Preparing Slips for London markets (LPSO, LIRMA, LIRMA and ILU) using template provided internally.
  • Set up of Trading Partners (Client, Underwriters and Third party) in Open Twin/Eclipse (Internal Software) following all the terms and conditions applied.
  • Ensure accurate and prompt billing, timely bureaux submissions, and real-time CRM updating.
  • Ensure effective management of stakeholder expectations/brokers, along with communicating effectively and transparently with the client team across all locations, to support client needs.
  • Collaborating across all servicing functions to achieve optimal client service from the start to the final resolution of all payments and queries.
  • Ensure timely query management.
  • Maintaining Unactioned Payables (UAP) reports in order to clear bad debts.
  • Ensure internal, client, and market correspondence is stored on E-filing, and necessary documents are attached to processing.
  • Support Account and Settlement associates to ensure that all financial aspects are handled promptly, for secure, efficient, and auditable handling.
  • Deliver as per the KPIs defined for the role. To always maintain set SLA accuracy, quality, and TAT standards prescribed by the business unit.
  • Ensure adherence to compliance, and operate within the guidelines of internal and external regulators.
  • Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company.
  • Manage and resolve queries from clients and reinsurers, seeking assistance as required, ensuring escalation where necessary, and resolution with minimum delay.
  • Keeping note of unpaid items and the status of collection for regular updates and discussions with clients, and ensuring problems are escalated to management.
  • Adheres to standard internal processes, policies, and procedures, and other external regulatory requirements.

Senior Associate, Pro Rata

Willis Towers Watson
07.2018 - 11.2021
  • Handling client portfolios in the reinsurance business for China.
  • Analyze technical statements of accounts/bordereaux received from assigned clients, ensuring compliance with contractual obligations.
  • Processing of client figures (premium, claims, and outstanding lost amount) into our system in line with specified key performance indicators and contractual conditions.
  • Monthly review of reports, along with process leads and United Kingdom counterparts, in the video conference.
  • Conducting huddles and providing quality updates.
  • Training of recruits on client servicing, and assignment of workflow to team members.
  • Manage and resolve queries from clients and reinsurers, seeking assistance as required, ensuring escalation where necessary, and resolution with minimum delay.
  • Keeping note of unpaid items and the status of collection for regular updates and discussions with clients, and ensuring problems are escalated to management.
  • Adheres to standard internal processes, policies, and procedures, and other external regulatory requirements.
  • Compliance with legal requirements, industry regulations, organizational policies, and Willis Re best practices and professional codes.
  • Ensure internal, client, and market correspondence is stored on E-filing, and necessary documents are attached to processing.
  • Support Account and Settlement associates to ensure that all financial aspects are handled promptly, for secure, efficient, and auditable handling.
  • Deliver as per the KPIs defined for the role. To always maintain set SLA accuracy, quality, and TAT standards prescribed by the business unit.
  • Manage workload, volumes, and delivery expectations as per business requirements.
  • Ensure adherence to compliance, and operate within the guidelines of internal and external regulators.
  • Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company.

Education

Bachelors - Business Administration

D.Y. PATIL UNIVERSITY
01.2018

HSC - Maharashtra board

SRI MA VIDYALAYA
01.2015

CBSE Class 10 -

ARUNODAYA PUBLIC SCHOOL
01.2013

Skills

  • Teamwork
  • On-the-job trainer
  • Stakeholder management and communication
  • MS excel
  • MS Word
  • PowerPoint presentation
  • Portfolio management and optimization
  • Leadership
  • Open Twins (internal software)
  • Eclipse (internal software)
  • Adobe

Certification

CII (Chartered Insurance Institute), Cleared IF1

Accomplishments

  • International secondment to the United Kingdom - October 2022 (2 months) - Purpose of the secondment was to get trained for Placing and Billing process and to create a base in India for P&B in the International team. This experience enriched my global perspective and strengthened my ability to place business in the software adhering to the compliance. I was the first person to be recognised as a resource for the new process.
  • International secondment to the United Kingdom - March 2024 (1 month) - Purpose of the secondment was to provide training for the P&B process to the new team members. This experience helped in building a good rapport with my stakeholders and brokers.
  • Pursuing CII (Chartered Insurance Institute) - Cleared IF1.
  • Display a client centric approach / attitude in all aspects.
  • Managing Complex and Sensitive Portfolio

Timeline

Analyst, Placing & Billing

Gallagher Re
12.2021 - Current

Senior Associate, Pro Rata

Willis Towers Watson
07.2018 - 11.2021

Bachelors - Business Administration

D.Y. PATIL UNIVERSITY

HSC - Maharashtra board

SRI MA VIDYALAYA

CBSE Class 10 -

ARUNODAYA PUBLIC SCHOOL
Pradyumn Kumar Singh