Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Prafful J Mathew

Hyderabad,India

Summary

Trustworthy Fraud Investigator touting 4 years of expertise developing problem solving methodologies that work. A knowledgeable resource committed to finding answers and working with clients, companies, witnesses and law enforcement. Promoting exemplary skills in project management, analytics and information presentation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Senior fraud specialist

Sutherland
Hyderabad, India
02.2023 - 11.2023
  • Evaluated effectiveness of current controls and mitigation measures for addressing key fraud risks.
  • Alerted appropriate persons about potential fraud areas and made recommendations for changes.
  • Conducted complex investigations into internal and external fraudulent claims.
  • Updated case management system with accurate data to reflect investigation progress.
  • Interviewed claimants and staff under caution to gather and synthesise information.
  • Made recommendations to management on changes in procedures and processes to prevent future fraud incidents.
  • Investigated tenancy fraud allegations and prevented right-to-buy frauds.
  • Collaborated with peers across service and external services to conclude investigations.
  • Carried out investigations within prescribed time limits and set standards.
  • Contributed to fraud awareness training materials and publicity campaigns.

Senior process associate

Wipro
Hyderabad, India
10.2020 - 01.2023
  • Documented and reported production flaws to quality assurance personnel.
  • Analysed data to evaluate root causes and implement actionable improvements to foster seamless processes.
  • Assessed and fulfilled placed orders by liaising with dispatch teams.
  • Collected metrics and identified data points to suggest areas for process improvements.
  • Troubleshot and documented processing issues to boost production times.
  • Analysed company processes to eliminate delays, obstruction and weaknesses, recommending necessary improvements.
  • Identified and reported on process deviations, liaising with supervisors to help address issues.

Production executive

TATA Boeing Aerospace Limited
Hyderabad, India
08.2016 - 07.2019
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Supervised production schedules and production quality for timely delivery
  • Coordinated and controlled all production processes, ensuring products were delivered on time and within budget.
  • Managed materials to keep up with production goals and meet customer demands.
  • Planned production operations while establishing priorities and sequences for manufacturing products.
  • Gained in-depth understanding of industry and materials thanks to training and analysis of trends and patterns.

Education

Bachelor of Engineering - Mechanical Engineering

CMR College of Engineering & Technology
India
06.2012 - 03.2016

Skills

  • Know Your Customer (KYC) processes
  • Fraud risk analysis
  • Suspicious Activity Reports (SAR)
  • Cash Flow analysis
  • Customer relations
  • Compliance
  • Claims Processing
  • Dispute resolution
  • Data verification procedures
  • Customer retention
  • CRM implementation
  • Data confidentiality

Languages

English
Fluent
Hindi
Intermediate

Timeline

Senior fraud specialist

Sutherland
02.2023 - 11.2023

Senior process associate

Wipro
10.2020 - 01.2023

Production executive

TATA Boeing Aerospace Limited
08.2016 - 07.2019

Bachelor of Engineering - Mechanical Engineering

CMR College of Engineering & Technology
06.2012 - 03.2016

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Prafful J Mathew