Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Strengths
Generic
PRAFFUL

PRAFFUL

Bhajanpura

Summary

L3 Server Administrator with deep expertise in Windows Server, AD, DNS, DHCP, Hyper-V, clustering, GPO, PKI, KMS, and enterprise-level troubleshooting. Strong background in infrastructure optimization, patching, security compliance, and high-availability environments. Known for resolving complex escalations and ensuring seamless server operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior System Administrator

Innefu Labs Pvt. Ltd.
08.2025 - Current
  • Client: National Investigation Agency (NIA)

Server Support Engineer

Thoughtsol InfoTech Pvt. Ltd.
04.2021 - 09.2022
  • Clients:
  • JK Tyre – April 2021 to Sep 2022
  • ShipBob – Sep 2022 to Jan 2025
  • NTPC – Jan 2025 to Aug 2025

Server Engineer

India Adventure Holidays
05.2019 - 03.2021

L2 System Support Engineer

IMSI India Pvt. Ltd.
03.2016 - 04.2019
  • Client: Max Healthcare

Desktop Support Engineer

Future Soft Solution Pvt. Ltd.
10.2014 - 10.2015
  • Client: Tech Mahindra Ltd.

Education

Bachelor of Arts -

Delhi University

12th - undefined

CBSE Board

10th - undefined

CBSE Board

Diploma - Computer Hardware & Networking Administration (CHNA)

N-TECHE, Delhi

Certified - Windows Server Administration Fundamentals

Microsoft

Skills

  • Server Administration & Cloud Platforms
  • Administration of Active Directory, DNS, DHCP, FTP, IIS, WSUS, WDS
  • Managed AD Server & Azure Environment Reset Password, Create/ Delete User, Manage Folder Access, Email Creation and Deletion
  • Hyper V & VMware Configuration and Management
  • Performed Server Migrations and Upgrades
  • Installation and Configuration of My SQL, MS SQL, Oracle
  • Maintained Server and Hardware Inventory
  • Coordinate with Vendors (HP, Dell etc) for warranty and Parts replacement
  • Maintained Server Racks, Physical Mounting and environmental Setup
  • Change Management, Incident handling and RCA Documentation
  • Familiar with basic Linux commands and environment have hands-on experience with common administrative task
  • Performed Vulnerability Assessment using tool Nessus and Wazuh
  • Check DNS Server configuration and zone files, verify DNS resolution and caching and check for network connectivity issues
  • Check kerberos Configuration and keytab file, verify time synchronization and clock skew and check for encryption and authentication issues
  • Configure GPO and its permission, verify GPO replication and versioning check for WMI filter and Security filtering issues
  • Microsoft Azure AD, Microsoft Intune, Retool, Slack, Last Pass, Dropbox, Tableau, Zoom portal management
  • Microsoft 365: License provisioning, User Management M365 Admin Portal, User setup, Create User, Delete User, Shared Mail box access
  • Server Management: Hyper-V & VMware, Patch Management (WSUS), Server Logs
  • Server Installations: Windows Server 2008R2/2012R2/2016/2019/2020/2022/2025 with RAID & ILO Configuration
  • Server Security: TPM Enablement, Firmware/BIOS Updates
  • Configuration of NIC Teaming, Disk Management & OS Partition
  • Server Backups & Restorations using Commvault
  • Cluster Services, Terminal Services, File Server Management
  • Windows & Antivirus patch management
  • Networking & Infrastructure
  • LAN Technologies, IP Addressing, OSI Model, Network Monitoring
  • Switches, Hubs, Extender & Access Point Configuration
  • Configuration of IP Phones, Local/Network Printers
  • Windows OS Installation & Troubleshooting (XP to Win 11)
  • Group Policy (GPO) Creation and Troubleshooting
  • Remote Desktop Services and Remote Support(RDP,Any Desk,Team Viewer etc)
  • Troubleshoot Hardware and Software related Issues
  • Preventive Maintenance: Antivirus, Firewalls, Patch Updates
  • Service Desk Tools: BMC Remedy, JIRA , ServiceNow
  • Application, Email, and Network Troubleshooting
  • MS Outlook Setup, PST Recovery, Mailbox Management
  • User Management: Profile creation, Access control (Drives, Printers)
  • Handling client and end-user issues via email or onsite

Certification

Certified in Windows Server Administration Fundamental - Microsoft

Languages

Hindi
English
Punjabi

Timeline

Senior System Administrator

Innefu Labs Pvt. Ltd.
08.2025 - Current

Server Support Engineer

Thoughtsol InfoTech Pvt. Ltd.
04.2021 - 09.2022

Server Engineer

India Adventure Holidays
05.2019 - 03.2021

L2 System Support Engineer

IMSI India Pvt. Ltd.
03.2016 - 04.2019

Desktop Support Engineer

Future Soft Solution Pvt. Ltd.
10.2014 - 10.2015

12th - undefined

CBSE Board

10th - undefined

CBSE Board

Diploma - Computer Hardware & Networking Administration (CHNA)

N-TECHE, Delhi

Certified - Windows Server Administration Fundamentals

Microsoft

Bachelor of Arts -

Delhi University

Strengths

  • Quick learner with high adaptability
  • Strong problem-solving and troubleshooting skills
  • Committed and goal-oriented
  • Creative thinking and decision-making abilities
  • Punctual and dependable team player
PRAFFUL