Praful P. Nikam

• Handling Disbursement of all Products like TW(Two wheeler), UCL(Used Car Loan)/Auto Loan, Business Loan, Personal Loan, Loan Against Property.

• FINACLE is used to Check Lap loan disbursement And Foreclosures and Repayments.

• FINNONE LMS is used to download the Statement of Repayment, Maker, and Author of the transaction. (We can check all types of reports, like sanction letters, SOA, repayments, and FC.)

• Log in the files in the system for the loan process.

• Checking Pre- and Post-Disbursement Procedure.

• Provide detailed information about personal loans.

• Handle all cash transactions, cheques, and DDs.

• Manually punch all cash, cheques, and DD entries.

• Make the customer aware of our terms and conditions to check proper KYC and documentation of the customer.

• Collect the documents (Aadhar card, degree registration, banking information, cheque, passport-sized photo, geo-tagging) and log in to SFDC.

• Ensure customer satisfaction by solving all their queries and maintaining a good relationship with the customer.

• Raise the complaints and requests of customers by using SFDC.nditions to check proper KYC and documentation of the customer.

• Operating with the RUPEE Power System.
• Check and collect proper KYC and other supporting documents of the customer.
• Login files in the Rupee system, and check them until disbursement; resolve all the queries while cases are stuck in credit operations.
• Taking approval of all credential deviations and making clear all the files for their disbursement.
• Making a delivery order (DO) for the payment to the respective dealers.
• Developed and implemented customer relationship management strategies to increase customer satisfaction and loyalty.

• Operating with Salesforce software.
• Aware to the customer about our Terms and Condition
• Check and verify the proper KYC and other supporting documents of the customer.
• Collect the documents (Aadhar Card, Degree Registration, Banking, Cheque, Passport-sized Photo, Geo Tagging).
• Login to the files in SFDC and check them until disbursement, resolving all the queries while cases are stuck in credit ops.
• Taking approval of all credential deviations and making clear all the files for their disbursement.
• Provide a sanction letter for the payment to the respective dealers.
• Make customers satisfied by solving all their queries.
• Maintain a good relationship with the customer.

• Operating with Fin One software.
• Punching login in fin one.
• Resolve the quarries in which you are stuck (pre- and post-stage).
• Maintaining daily reports, such as login details, discrepancy details, dispatch details, pending files, delinquency, etc.
• Check and collect proper KYC and other supporting documents of the customer.
• Punch login into the system and check it until disbursement, resolving all the queries while cases are stuck in credit operations.
• Making a delivery order (DO) for the payment to the respective dealers.