Praful Ranjan Pandey
Administration & Leisner With All Department In Related Field
Patna
Summary
I have developed my professional skills through knowledge and exposure, capable to work under negative situation, innovative & work well my own initiative qualities to bring out the best.
I am impelled to develop new approaches and skills, to be an accomplished man! Myself- one day!
Overview
18
18
years of professional experience
3
3
Languages
Work History
Facility and Administration
Sai Hospitality
02.2011 - 09.2018
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Cost effective solution,
- Project planning,
- Operational efficiency and Team Buildup,
- Preventive maintainance and safety inspection.
Manager-HR (Recruitment & Generalist)
Country Club (I) Ltd.
07.2008 - 01.2010
- Report to Vice President-HR.
- Key Functional Area:
- Recruitment: grab the best from the market through internet, web portal, placement consultant, advertisement at corporate level.
- Training & Development: Managing the training & development for the employees & analyzing the new & improved techniques of training & development & analyzing the result.
- Grievance Related Matters: Pampering Co-ordination between employer & employees as a member of grievance Provident Fund, ESI & other retirement benefits.
- Handling Database & Payroll: Maintain database related to levels and attendance both if soft form and in files and handling payroll of employees, & employees history card/file.
- Joining Formalities: Completing all the formalities at the time of joining such as offer letter, appointment letter.
- Exit Interview: Handling exit interview, Full & final settlement & documentation while exit of employees.
- Performance Appraisals: Confirmation & Performance appraisal & timely review as per terms.
- Company Profile- largest family club chain Recorded in Limca Book of Records-2002, Operational Area- West Bengal & Bihar
Head of Department
Institute Of Hotel Management
07.2004 - 08.2008
- Work Responsibility:
- Looking after the classes, conducting training classes, Staffs training and development, practical and training of the students
- Placement of students.
- Coordination with hotels for the training and time to time training session on new developments.
- Conducting exposure tour in different collages.
Front Office Supervisor
Oakwood, Woodland Hotels
08.2000 - 04.2004
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
- Coordinated with other departments to resolve any guest issues promptly, ensuring a seamless guest experience from arrival to departure.
- Organized staff scheduling effectively to maintain appropriate coverage during peak hours without compromising service quality.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Education
MBA -
Sikkim Manipal University
Master of Arts - Tourism
IGNOU
Diploma - undefined
Institute of Hotel Management, Catering Technology and Applied Nutrition
PatnaIntermediate - Science
B.D. Evening College
Patna01.1994
Matriculation - undefined
J.H.High School
Patna01.1992
Skills
Supportive interpersonal skills
Interests
Listening Vocal Music and Traveling
Accomplishments
- Counslunent For Department of hotel management Bodh Gaya
- Honor to be selected as Career Councilor in Hospitality & Tourism with All India Radio, Patna
- Guest Speaker at the Seminar on Customer Satisfaction organized by Eastern Central Railway on their foundation day at Patna.
- Member of Patna Management Association (PMA) a body of All India Mgmt Association. (AIMA), New Delhi
- Organized Training Classes at various organization
TRAINING
- Under Hotel Maurya Patna in the Personnel Department for the award of MBA Programme.
- In the front office, F&B service, F&B Production and H.K. Departments of Hotel Woodland, Pune (under Talera Group of Hotels) 6 months training from 16 May 1998 to 9 Oct. 1998 a prerequisite for award of 3 years Diploma in Hotel Management.
MISSION STATEMENT
My mission in life is to be successful and good human being, honor courage, humanity, kindness, understanding and personal integrity. To act in a manner that brings out best in me and those around me especially when it might be most proper to act otherwise.
Timeline
Facility and Administration
Sai Hospitality
02.2011 - 09.2018
Manager-HR (Recruitment & Generalist)
Country Club (I) Ltd.
07.2008 - 01.2010
Head of Department
Institute Of Hotel Management
07.2004 - 08.2008
Front Office Supervisor
Oakwood, Woodland Hotels
08.2000 - 04.2004
Master of Arts - Tourism
IGNOU
Diploma - undefined
Institute of Hotel Management, Catering Technology and Applied Nutrition
Intermediate - Science
B.D. Evening College
Matriculation - undefined
J.H.High School
MBA -
Sikkim Manipal University