Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Prafull Bhogte

Prafull Bhogte

Mumbai

Summary

Dynamic Restaurant Store Manager with a proven track record at Wow Momo's, excelling in strategic planning and team leadership. Successfully developed marketing strategies that enhanced customer engagement and achieved revenue goals. Adept in inventory management and problem-solving, fostering a high-performance environment that drives operational excellence. Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Overview

16
16
years of professional experience

Work History

Restaurant Store Manager

Wow Momo's
Mumbai
07.2023 - 11.2025
  • Recruited, trained, and supervised store staff to ensure operational efficiency.
  • Developed and executed marketing strategies to increase customer engagement.
  • Directed inventory control and procured necessary supplies to guarantee uninterrupted service.
  • Managed daily activities and evaluated team performance in a bustling restaurant.
  • Directed daily operations for customer service, focusing on sales processes, orders, and payments.
  • Monitoring and maintaining store inventory to ensure product availability.
  • Addressing customer complaints and issues in a timely and effective manner.
  • Defined and accomplished revenue and profit goals.
  • Sustained high-quality store environments and maintained visual merchandising excellence.

Assistant Manager

Jubilant FoodWorks
Mumbai
02.2011 - 07.2023
  • Associated Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being.
  • I offer my passion and commitment to be my primary contribution as an aspiring Associated Manager who specializes in Core Expertise.
  • Assisted in training new team members on customer service standards.
  • Managed inventory levels and coordinated stock replenishment activities.
  • Supervised daily operations of the store and ensured efficient workflow.

Associate Manager

Domino's Pizza
Mumbai
03.2010 - 06.2011
  • Assistant Manager
  • Supervised daily operations of the store and ensured efficient workflow.
  • Assisted in training new team members on customer service standards.
  • Managed inventory levels and coordinated stock replenishment activities.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Monitored staff performance and provided constructive feedback regularly.
  • Organized staff schedules to optimize coverage during peak hours.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High Secondary Certificate - Mumbai

Maharashtra State Education Board College
Mumbai
03.2007

High Secondary Certificate - Mumbai

Gokhale College
Mumbai
02.2005

Skills

  • Strategic Planning
  • Cost Management
  • Operation Management
  • Inventory management
  • Customer service
  • Marketing strategy
  • Sales forecasting
  • Team leadership
  • Time management
  • Problem solving
  • Customer engagement
  • Promotion planning
  • Food safety compliance
  • Delegation techniques

Languages

Marathi
First Language
Hindi
Proficient (C2)
C2
English
Elementary (A2)
A2
Gujarati
Proficient (C2)
C2

Timeline

Restaurant Store Manager

Wow Momo's
07.2023 - 11.2025

Assistant Manager

Jubilant FoodWorks
02.2011 - 07.2023

Associate Manager

Domino's Pizza
03.2010 - 06.2011

High Secondary Certificate - Mumbai

Maharashtra State Education Board College

High Secondary Certificate - Mumbai

Gokhale College
Prafull Bhogte