Praful Singh
Kolkata
Summary
Dynamic HR professional with extensive experience at Amazon, excelling in compliance management and employee recruitment. Proven track record in resolving payroll issues and enhancing HR processes. Strong attention to detail and problem-solving abilities drive successful outcomes in fast-paced environments, ensuring timely and accurate employee support while maintaining regulatory compliance.
Overview
9
9
years of professional experience
Work History
Product Support Representative
UKG
PUNE
12.2025 - Current
- Supporting clients with UKG’s HR and payroll solutions. Troubleshooting product-related issues and enhancing customer satisfaction.
- Conducting product demos, training, and onboarding support. Collaborating with cross-functional teams to deliver tailored solutions.
- Leveraging communication and problem-solving skills to maintain compliance and client trust.
Human Resources Generalist
Amazon
Karnataka
06.2024 - 04.2025
- Detail-oriented HR and payroll professional with experience in punch correction, payroll processing, employee termination, and leave administration, including state benefits in the USA. Skilled in ensuring accurate timekeeping by correcting attendance discrepancies and managing payroll to guarantee timely and precise employee compensation.
- Expert in handling terminations, processing final paychecks, and ensuring compliance with company policies and labour laws. Proficient in managing leave services, including sick leave, vacation, and other entitlements, while coordinating with state agencies for benefits such as unemployment claims and disability leave.
- Adept at maintaining compliance with federal and state regulations, improving HR processes, and providing employees with clear, efficient support. My strong attention to detail, problem-solving skills, and ability to work under tight deadlines make me a valuable asset to any HR or payroll team.
Product Compliance
Amazon
Bangalore
08.2023 - 06.2024
- Experienced in product compliance, assisting sellers in ensuring their products meet Amazon’s seller guidelines and policies. Skilled in reviewing product listings, verifying documentation, and guiding sellers through regulatory requirements to maintain compliance with safety, labelling, and legal standards.
- Proficient in identifying policy violations, resolving compliance issues, and providing sellers with clear, actionable steps to prevent listing suspensions or account risks. Adept at working with cross-functional teams to streamline compliance processes and enhance seller experience.
- Strong knowledge of Amazon’s marketplace policies, regulatory standards, and industry best practices. Detail-oriented, analytical, and dedicated to helping sellers navigate complex compliance requirements while maintaining a high standard of trust and safety on the platform.
Human Resource Assistant-II
Amazon
Telangana
09.2022 - 07.2023
- Experienced in end-to-end recruiting services, managing hiring processes through Amazon Hire and ICIMS for tech, non-tech, and science roles. Skilled in coordinating candidate sourcing, screening, and selection while ensuring a seamless recruitment experience.
- Proficient in offer generation, ensuring accuracy in compensation details, compliance with company policies, and timely delivery to candidates.
- Experienced in requisition management, including dis-positioning and maintaining accurate hiring records.
- Strong ability to collaborate with recruiters, hiring managers, and stakeholders to drive efficient hiring processes. Detail-oriented, organized, and committed to delivering a high-quality recruitment experience for both candidates and hiring teams.
Customer Support Representative
HSBC
Bangalore
06.2021 - 09.2022
- Experienced in daily banking operations, assisting customers with Internet banking, transactions, and account management. Skilled in safeguarding customers against scams and fraud by guiding security best practices. Committed to delivering excellent customer service while ensuring compliance with banking regulations and fraud prevention protocols.
Freelancing Event management
Freelance, self-employed
Kolkata
11.2016 - 05.2021
- Worked as Freelancer Event coordinator
BDA
BYJU'S
Bengaluru
11.2020 - 12.2020
- Worked as a Bda sales
Education
MBA - Human Resources Management
Symbiosis Centre For Distance Learning
Pune12.2024
Bachelor of Commerce - Accounting and Finance
Calcutta University
Kolkata12.2020
High School Diploma -
Kendriya Vidyalaya
Kolkata12.2016
Skills
- Human resources management
- Employee recruitment
- Problem resolution
- Team collaboration
- Attention to detail
- MS office
- Time management
- Resolving payroll problems
- Compliance management
- HRIS systems
- Employee relations
- Benefits explanation
- Payroll coordination
- New employee orientations
- Candidate screening
Languages
Hindi
First Language
English
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
Timeline
Product Support Representative
UKG
12.2025 - Current
Human Resources Generalist
Amazon
06.2024 - 04.2025
Product Compliance
Amazon
08.2023 - 06.2024
Human Resource Assistant-II
Amazon
09.2022 - 07.2023
Customer Support Representative
HSBC
06.2021 - 09.2022
BDA
BYJU'S
11.2020 - 12.2020
Freelancing Event management
Freelance, self-employed
11.2016 - 05.2021
MBA - Human Resources Management
Symbiosis Centre For Distance Learning
Bachelor of Commerce - Accounting and Finance
Calcutta University
High School Diploma -
Kendriya Vidyalaya