Pragati Narang
Faridabad
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data . Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Analyst
Bank of America
02.2024 - Current
- Collect and source data from primary or secondary data sources like databases, Excel sheets, SQL queries
- Clean and pre-process data by handling missing values, outliers, duplicates, and ensuring the data is structured properly for analysis
- Analyze data trends, patterns, and insights using statistical tools or data visualization software (e.g., Power BI, Excel)
- Built real-time interactive dashboards, empowering teams with data-driven decisions at their fingertips!
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Translated business goals into actionable Key Performance Indicators (KPIs), to align everyone with business goals, ensuring collective success
- Passionate about learning and committed to continual improvement.
Operation Executive
Bank of America
11.2021 - 01.2024
- Investigating the evidences provided by our network I.e. VISA to accept or decline
the disputes according to the procedure. - Working with efficiency to handle client escalations on real time basis and to pull the reports as advised by the Manager
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Utilizing Data Analysis tools to identify fraudulent activities and indicators in largesets of data.
Banking and Corporate Training
AEM Institute of Banking and Corporate Training
01.2018 - 04.2018
Organizational Training
Mapping Minds Venture
08.2017 - 11.2017
Education
Bachelor of Business Administration -
Satyug Darshan College
01.2019
Class XII - CBSE
Holy Child Public School
01.2016
Class X - CBSE
Holy Child Public School
01.2014
Skills
- Excel
- My SQL
- Data Validation
- Power BI
- Excel Functions
- Data Modeling
- Data Exports
- ETL processes
- Strong Work Ethic
- Data formatting
Certification
- Organizational Training, Mapping Minds Venture, 08/01/17, 11/01/17
- Banking and Corporate Training, AEM Institute of Banking and Corporate Training, 01/01/18, 04/01/18
Accomplishments
- Overachieved monthly targets, earning the Bronze Award at Bank of America.
- Achieved a high rating year on year
Yoga , Cooking , Outdoor Sports
- I love doing yoga as it helps in Reduce stress and anxiety
- It increases flexibility
- Passionate about trying new asanas in daily routine
Timeline
Data Analyst
Bank of America
02.2024 - Current
Operation Executive
Bank of America
11.2021 - 01.2024
Banking and Corporate Training
AEM Institute of Banking and Corporate Training
01.2018 - 04.2018
Organizational Training
Mapping Minds Venture
08.2017 - 11.2017
Class XII - CBSE
Holy Child Public School
Class X - CBSE
Holy Child Public School
Bachelor of Business Administration -
Satyug Darshan College
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