Results-driven Billing Executive recognized for exceptional productivity and rapid task completion. Expertise in precise invoice generation, comprehensive account management, and thorough financial reporting enhances operational efficiency. Proven strengths in communication, problem-solving, and time management contribute to seamless billing processes and high levels of client satisfaction. Aiming to leverage skills to further optimize billing operations within a dynamic organization.
Work History
Operations Associate (Seasonal)
Amazon Development Centre (India) Private Limited
Remote
08.2024 - 01.2025
Enhanced customer satisfaction by 15% through effective communication.
Examined overdue invoices and late accounts to recover revenues.
Reviewed contracts, agreements and other documentation related to billing processes.
Developed strong professional rapport with vendors and clients.
Communicated with customers to recover past due balances efficiently.
Validated information accuracy and identified discrepancies with vendors before processing payments.
Assessed discounts and shipment charges to finalize invoices.
Indian Political Action Committee
Company Overview: Indian Political Action Committee – I-PAC is the platform of choice for students and young professionals to participate in and make meaningful contribution to political affairs and governance of the country, without necessarily being part of a political party.
Started as Citizens for Accountable Governance – CAG in 2013, I-PAC has brought some of the best minds from diverse academic and professional backgrounds together and provided them with a unique opportunity to become a part of the election process and influence policymaking in India.
Indian Political Action Committee – I-PAC is the platform of choice for students and young professionals to participate in and make meaningful contribution to political affairs and governance of the country, without necessarily being part of a political party.
Education
Bachelor of Arts - Journalism and Mass Communication
The Bhawanipur Education Society College
Kolkata
08.2024
High School Diploma -
The Seraphim's Assembly School
Kolkata, India
06.2019
Matriculation -
The Seraphim's Assembly School
Kolkata, India
06.2019
Skills
Effective public speaking
Customer engagement
Active Listening
Concise report documentation
Team Management
Conflict Resolution
Decision Making
Critical Thinking
Analytical Skills
Creativity
Time Management
SAP ISU
Accomplishments
Boosted order processing speed by 20%, enhancing delivery efficiency.
Reduced customer complaints by 15% due to improved communication skills.
Successfully provided 5,000+ orders during peak seasons.
Awards
Top performer of the month, 10/01/24
Best Customer Service Delivery, 12/01/24
Hobbies and Interests
Travelling
Painting
Languages
English, Proficient
Hindi, Native
Internship
Indian Political Action Committee (I-PAC), I-PAC is the platform of choice for students and young professionals to participate in and make meaningful contributions to political affairs and governance of the country, without necessarily being part of a political party.
Timeline
Operations Associate (Seasonal)
Amazon Development Centre (India) Private Limited
08.2024 - 01.2025
Indian Political Action Committee
Bachelor of Arts - Journalism and Mass Communication
The Bhawanipur Education Society College
High School Diploma -
The Seraphim's Assembly School
Matriculation -
The Seraphim's Assembly School
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