Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PRAGATI SONI

Goutam Nagar Bhopal

Summary

Driven Banking Officer with a proven track record at Bajaj Finance, adept in risk management and customer service. Excelled in resolving complex issues, enhancing customer satisfaction, and ensuring compliance. Skilled in loan processing and effective communication, my self-motivated approach led to significant achievements in client services.


Customer-oriented Banking Officer offering 6 month of experience overseeing bank operations and verifying adherence to state and federal banking rules and regulations. Supportive and communicative professional polished in providing banking services to individuals and corporate customers. In-depth knowledge of available bank products and services paired with outstanding customer service abilities.

Overview

1
1
year of professional experience

Work History

Banking Officer

Bajaj Finance
04.2024 - Current
  • Assisted clients with various banking needs including account openings, loan applications, and financial planning advice.
  • Resolved complex customer issues efficiently, ensuring a positive experience for all parties involved.
  • Increased customer satisfaction by providing timely and accurate banking services.
  • Maintained strict adherence to regulatory guidelines, minimizing compliance risks for the bank.

Education

Master of Science - MSC Microbiology

Barkatullah University Bhopal (M.P.)
Bhopal (M.P.)
07.2023

Bachelor of Science - BSC Microbiology

Rani Durgavati University
Jabalpur (M.P.)
05.2021

Associate of Science - 12th BPC

Govt. Girls School Gadarwara
Gadarwara (M.P)
05.2019

High School Diploma -

Govt. Girls School Gadarwara
Gadarwara (M.P)
05.2016

Skills

Customer Service-Oriented

Problem-solving skills

Creative Thinking

Self-motivated nature

Client Services

Loan Processing

Verbal and written communication

Employee Motivation

Risk Management

Languages

English
Advanced (C1)

Timeline

Banking Officer

Bajaj Finance
04.2024 - Current

Master of Science - MSC Microbiology

Barkatullah University Bhopal (M.P.)

Bachelor of Science - BSC Microbiology

Rani Durgavati University

Associate of Science - 12th BPC

Govt. Girls School Gadarwara

High School Diploma -

Govt. Girls School Gadarwara
PRAGATI SONI