Dynamic and results-driven professional with extensive experience as a Receptionist at Om Sai Hospital, excelling in appointment scheduling and customer service. Proven ability to manage call traffic efficiently while enhancing patient satisfaction. Skilled in front desk operations and adept at problem-solving, ensuring seamless daily operations in fast-paced environments.
Work History
Receptionist
Millennium Multi Specialty Hospital
Ulwe
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Scheduled appointments for clients, customers, and other visitors.
Verified visitors' identification cards before allowing access to the building.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Provided excellent customer service at all times while interacting with both internal and external customers.
Greeted visitors and provided them with assistance.
Sometimes Helped in OPD
Receptionist
Om Sai Hospital
Ulwe
Scheduled appointments for clients, customers, and other visitors.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Provided excellent customer service at all times while interacting with both internal and external customers.
Supported in general OPD as per requirement
Pose Station Associate
Amazon
Ulwe
Managed multiple tasks simultaneously while maintaining attention to detail.
Identified opportunities for process improvement and cost savings initiatives.
Conducted inventory checks to ensure accuracy of shelf stock.