Summary
Work History
Education
Skills
Languages
Timeline
Generic

Pragati Vishwanath Pawar

1201, Anant Towers, Bldg 25, Sector 6,Ulwe

Summary

Dynamic and results-driven professional with extensive experience as a Receptionist at Om Sai Hospital, excelling in appointment scheduling and customer service. Proven ability to manage call traffic efficiently while enhancing patient satisfaction. Skilled in front desk operations and adept at problem-solving, ensuring seamless daily operations in fast-paced environments.

Work History

Receptionist

Millennium Multi Specialty Hospital
Ulwe
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Scheduled appointments for clients, customers, and other visitors.
  • Verified visitors' identification cards before allowing access to the building.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Greeted visitors and provided them with assistance.
  • Sometimes Helped in OPD

Receptionist

Om Sai Hospital
Ulwe
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Supported in general OPD as per requirement

Pose Station Associate

Amazon
Ulwe
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Identified opportunities for process improvement and cost savings initiatives.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • MIS Inevntory

Education

10th Pass -

SSC Exam

12th Pass -

HSC Exam

Skills

  • Appointment scheduling
  • Customer service
  • Call management
  • Front desk operations
  • Time management
  • Problem solving

Languages

Marathi
First Language
Hindi
Proficient (C2)
C2
English
Intermediate (B1)
B1

Timeline

Receptionist

Millennium Multi Specialty Hospital

Receptionist

Om Sai Hospital

Pose Station Associate

Amazon

10th Pass -

SSC Exam

12th Pass -

HSC Exam
Pragati Vishwanath Pawar