Summary
Overview
Work History
Education
Skills
Accomplishments
Education
Languages
Timeline
Generic

Pragya

Bengaluru,KA

Summary

Software-savvy quality assurance professional with 9 years of industry experience committed to confirming proper functionality and usability of software products and applications before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.

Overview

10
10
years of professional experience

Work History

Assistant Consultant

Tata Consultancy Services
05.2023 - Current

Role: Test Lead

Responsibilities:

  • Led team of 6 to manage end-to-end software testing lifecycle, including requirement analysis, test design, execution, defect management, and reporting.
  • Implemented Agile methodologies for project execution, enhancing collaboration and timely delivery.
  • Defined test strategies, best practices, and documentation standards for team.
  • Conducted functional, system, integration, regression, and progression and smoke testing of web applications.
  • Collaborated with cross-functional teams for technical problem-solving and bug resolution.
  • Enhanced defect lifecycle management, reducing downtime from bug detection to resolution.
  • Conducted KT sessions and Agile methodology workshops for junior team members.
  • Met critical deadlines to ensure minimum post-production defects.
  • Taking daily scrum call with team members to ensure all work timelines are being met.
  • Attending high level meetings with business and clients to take ownership of delivering right on time by hiring right people and encouraging them to deliver their best.

IT Analyst

Tata Consultancy Services
11.2018 - 05.2023

Role : Test Engineer

Responsibilities:

  • Led team of 4 to manage end-to-end software testing lifecycle, including requirement analysis, test design, execution, defect management, and reporting.
  • Learnt API testing using POSTMAN, INSOMNIA and tested multiple application services.
  • End to end testing of Salesforce application.
  • First team member to transition to Agile methodology from waterfall model, learnt JIRA tool by working in multiple sprints in one month.
  • Taking interviews and recruiting team members across my portfolio right from onboarding to joining.
  • Contributed insights and expertise to facilitate effective decision-making and alignment across cross-functional teams.
  • Maintaining automation regression suite, fixing scripts as per new functionality, adding new progression cases using Cypress, BDD framework.
  • Conducted multiple KT sessions from my team members to train them in Agile / JIRA / Testing methodologies.
  • Only team member to raise maximum defects and ensure minimum defects in post-production, received multiple client appreciation, and got promoted to lead position after being with client for 7 years.
  • Writing test cases after understanding user story requirements, reviewing last minute changes, and testing end to end in all environments to ensure best delivery.
  • Re-testing raised defects multiple times in both progression and regression to ensure no new bugs after defect fix.
  • Coordinating with business and development team to understand all requirements, expectations and deadlines.

Systems Engineer

Tata Consultancy Services
07.2016 - 10.2018

Role : Test Engineer

Responsibilities:

  • Reviewed requirements, conducted gap analysis, and formulated high-level test scenarios.
  • Prepared test strategies, scenarios, and cases, collaborating with cross-functional teams.
  • Coordinated with clients and third-party vendors for User Acceptance Testing (UAT).
  • Generated status reports, tracked problems, and conducted software functional and regression tests using Test Management tool Rally.
  • Participated in walkthrough for requirement gathering and documentation.

Assistant System Engineer

Tata Consultancy Services
10.2014 - 06.2016

Role: Test Analyst

Responsibilities:

  • Planned testing schedules, prepared test strategies, scenarios, and cases for Web applications.
  • Coordinated UAT, participated in requirements walkthrough, and worked with cross-functional teams for defect resolution.
  • Conducted tests on various mobile devices, tracked behavior, and reported problem statuses.
  • Contributed insights and expertise to facilitate effective decision-making and alignment across cross-functional teams.
  • Defect tracking through HP ALM tool.

Education

Assistant Consultant -

Tata Consultancy Services
From Jul-2014 To Till Date.

Internship

Infosys
Mysore, India
06.2014

Skills

  • Agile(SCRUM) and Waterfall SDLC
  • Strong expertise in preparing test cases, managing test plans and executing test cycles
  • Adept in API Testing using Postman, Insomnia
  • Business Requirement Analysis
  • Knowledge on Cypress, BDD framework
  • Team Management, Leadership and excellent communication
  • Ability to work on multiple projects
  • Experience in testing Salesforce applications
  • Solid Experience in Defect Tracking using JIRA, Rally
  • Experience in Black Box Testing, Involved in GUI, Functional, Regression, Integration Testing and System Testing

Accomplishments

    ⮚ Received Contextual Master Award in TCS in 2023.

    ⮚ Received Client Appreciations certificates

    ⮚ Received On the spot award for 5 years 2016, 2017, 2019, 2020 and 2021

Education

  • Bachelor of Engineering in Information Technology from Kalinga Institute Of Industrial University, Bhubaneswar in 2014 with 8.2 CGPA
  • ·12thfrom Delhi Public School, Bokaro with 78.6% in 2010
  • 10thfrom Delhi Public School, Bokaro with 94.2% in 2008

Languages

English
Hindi

Timeline

Assistant Consultant

Tata Consultancy Services
05.2023 - Current

IT Analyst

Tata Consultancy Services
11.2018 - 05.2023

Systems Engineer

Tata Consultancy Services
07.2016 - 10.2018

Assistant System Engineer

Tata Consultancy Services
10.2014 - 06.2016

Assistant Consultant -

Tata Consultancy Services

Internship

Infosys
Pragya