Pragya Dwivedi
Kanpur
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Aditya Birla Fashion And Retail
07.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Conducted performance evaluations and provided constructive feedback to employees.
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
MBA - Marketing And Finance
Pranveer Singh Institute of Technology
Kanpur12-2023
Skills
- Microsoft office expertise
- Reporting and documenting (Finance And Sales)
- Resource allocation
- Business administration
- Project management abilities
- Problem-solving
- Orientation and training
- Retail operations management
- Staff development & Supervision
- Customer relationship management (CRM)
- Scheduling and planning
- Sales forecasting
Certification
Finalist, Idea Mapping for Entrepreneurs
Finalist in a competition focused on innovative ideas for entrepreneurs, showcasing my creativity and strategic thinking skills
Participant, IPR in Pharmaceuticals
Participated in a workshop focused on intellectual property rights in pharmaceuticals, enhancing my understanding of industry regulations at State Level.
Reading Novels, Playing Badminton, Listening Music
Selected to represent the School in cluster-level badminton competition, demonstrating athletic skill and team spirit.
Timeline
Assistant Manager
Aditya Birla Fashion And Retail
07.2023 - Current
MBA - Marketing And Finance
Pranveer Singh Institute of Technology
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