Pragya Gupta
Clinical Psychologist
Ahmedabad
Summary
Dedicated Clinical Psychology graduate with a strong foundation in psychological assessment and counseling. Leveraging 12 years of experience in the financial sector at various locations and with diverse population to bring analytical thinking, interpersonal communication, and problem-solving skills into the mental health field. Passionate about supporting individuals' well-being and applying evidence-based psychological interventions. Seeking a role in a counseling setting.
Overview
16
16
years of professional experience
2025
2025
years of post-secondary education
8
8
Certifications
Work History
Intern
GMERS Medical College & Hospital
07.2024 - 09.2024
- Conducted and interpreted psychological assessments including Vineland Social Maturity Scale (VSMS) for IQ assessment, Indian Scale for Assessment of Autism (ISAA), Modified Checklist for Autism in Toddlers, revised (M-CHAT) and Beck Depression Inventory (BD-II) etc
- Under supervision
- Performed one-to-one psychotherapy sessions on various clients, focusing on various mental health concerns including depression, obsessive compulsive disorder (OCD), anxiety, aggression, lifestyle issues under supervision
- Assisted with the awareness programs, community mental health initiatives, workshops and lectures conducted at the facility
- Engaged in counseling support for clients experiencing anxiety, depression, and stress-related issues
Client Services Manager
TrakAmerica
09.2020 - 04.2022
- Managed relationships with clients (Debt buyers) and attorney firms, providing high-level services, which enhanced communication and counseling skills
- Developed problem-solving and crisis management abilities by handling challenges of various natures for clients & attorney firms
- Developed, documented and maintained policies, procedures and instructions which helped in further strengthening of organization and writing skills
- Engaged and managed team of client service liaisons with strong emphasis on empathy, motivation, leadership, ownership and mental resilience
Guest Relationship Specialist
Naples Art
10.2019 - 03.2020
- Assistance to visitors, artists, members, and students from diverse demographics, culture and nationalities helped in enhancing communication skills and perspective towards human behavior
- Interaction with senior citizens who were majority of members, volunteers, employees and students aided in developing empathy, compassion and consideration
- Assistance in management of art galleries, indoor/outdoor events and updation of website, improved problem-solving and administration skills
Relationship & Credit Manager-Wholesale Banking Group
ICICI Bank Limited
11.2008 - 03.2019
- Built and maintained relationships with new and existing companies while providing a high level of expertise and personalized solutions which helped in developing communication and problem-solving skills
- Financial analysis, credit appraisal and preparation of credit documents strengthened report writing, analytical and decision-making capabilities
- Developed trouble shooting and risk management abilities by handling financial challenges and monitoring of accounts /loans of companies
- Learned collaboration, motivation and management skills by liaising between clients and operating teams
Education
Master of Arts - Clinical Psychology
Indira Gandhi National Open University
Business Leadership Program-MBA - Banking & Finance
NIIT University in collaboration with ICICI Bank
Master of Business Administration - undefined
ICFAI
Post Graduate Diploma - Banking (Trade Finance & Cash Management Services)
Manipal University
Bachelor of Technology - Electronics & Communication
Uttar Pradesh Technical University
Skills
- Psychological Assessment
- Counseling & therapy techniques
- Cognitive-Behavioral Techniques
- Mental Health Guidance
- Client Relationship Management
- Collaborative Communication Skills
- Analytical Decision Making
- Interpersonal Skills
- Credit Assessment and Documentation
- Critical Analysis and Resolution
- Proficient in Microsoft Office
Certification
Schizophrenia (Coursera)
Timeline
Intern
GMERS Medical College & Hospital
07.2024 - 09.2024
Client Services Manager
TrakAmerica
09.2020 - 04.2022
Guest Relationship Specialist
Naples Art
10.2019 - 03.2020
Relationship & Credit Manager-Wholesale Banking Group
ICICI Bank Limited
11.2008 - 03.2019
Business Leadership Program-MBA - Banking & Finance
NIIT University in collaboration with ICICI Bank
Master of Business Administration - undefined
ICFAI
Post Graduate Diploma - Banking (Trade Finance & Cash Management Services)
Manipal University
Bachelor of Technology - Electronics & Communication
Uttar Pradesh Technical University
Master of Arts - Clinical Psychology
Indira Gandhi National Open University
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