Handled the tasks of screening, selecting and submitting candidates to job orders within a defined discipline.
Serve as the lead point of contact for all customer account management matters.
Assist with challenging client requests or issue escalations as needed.
RECRUITER & CLIENT RELATIONS
AVANCE SERVICES
04.2024 - 09.2024
Handled the tasks of screening, selecting and submitting candidates to job orders within a defined discipline.
Serve as the lead point of contact for all customer account management matters.
Assist with challenging client requests or issue escalations as needed.
Developed specialized recruiting, interviewing and placement strategies within various, manufacturing, finance, and retail markets.
RECRUITER & CLIENT RELATIONS (RECRUITMENT)
TESTING XPERTS
08.2023 - 03.2024
Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Assist with challenging client requests or issue escalations as needed.
Involved in the whole array of recruitment that embraces sourcing of the profile, interview coordination, Salary negotiations & compensation fixations, follow up with candidates.
Identifying and understanding the requirements of each individual client.
Developed specialized recruiting, interviewing and placement strategies within various engineering, manufacturing, finance, and retail markets.
RECRUITER & CLIENT RELATIONS (RECRUITMENT)
APPLAB SYSTEMS
10.2022 - 07.2023
Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Assist with challenging client requests or issue escalations as needed.
Involved in the whole array of recruitment that embraces sourcing of the profile, interview coordination, salary negotiations & compensation fixations, follow up with candidates.
Developing job descriptions and drafting advertisements for job portals.
Obtaining feedback from selected candidate and hiring manager.
Managing different stakeholders, developing first-hand knowledge of the requirement in order to provide them with best talent in the industry.
Drive and collaborate with a variety of stakeholders and deliver recruitment advice and support across their Business Units.
Identifying, interviewing, evaluating and selecting the right person in the right place.
Building credible relationships with both internal and external customers.
Vendor Management: Establishing and managing relationships with recruitment partners and agencies, monitor their delivery and service levels.
Human Resources Planning: connecting closely with the relevant business leaders to determine a projected hiring plans.
Talent Acquisition: conventional and social media sourcing / employee referral.
Planning Strategies: In consultation with Hiring Managers, develop hiring plans and strategize methodologies for sourcing and attracting talent to identify the high quality talents.
SR. TECHNICAL RECRUITER
NITYO INFOTECH
NOIDA
08.2020 - 07.2021
Increased New hire traffic and the managed the recruitment Life-cycle from onboarding process to application and placement met monthly target of 10 employees’ places in a Full time or Contract position.
Organized new employee orientation and schedules for new hire outlining HR policies procedures, different States laws and standards.
Utilize sourcing tools like job boards referrals social media, Resume database Job Ads and community forums Like Dice, Monster, Tech Fetch and Internal Databases.
Properly corresponded with applicants coordinated and conducted interviews.
Managed full cycle of recruiting process meetings diverse staffing needs for various client levels.
Posted positions via approved recruitment channels (LinkedIn Recruiter profile).
Screened applicants based on education, skills and qualifications.
Managed performance dashboard database use to track key performance matrix such as active pipelines, turnover, sources used, time to fill statistics, Cost Per hire, Number of placements and number of permanent new hire.
Co-ordinated with the key contacts (Delivery managers and Hiring managers of System Integrator depending on the clients) of the implementation partner Infosys.
Engaging in Clients call and understanding the requirements of the clients depending on their needs.
Meeting with the Senior Account Managers to understand the requirements provided by the clients.
Spreading the requirements to teammates based on their skill sets, sourcing strategies and setting daily submittal targets and sometimes doing the hands-on recruitment.
Uploading the profiles on client’s portal like Beeline and internal database like Job Diva on the real time recruiting.
Mapping the requirements in the account to secure more number of placements and increasing the revenue per hour in the account.
Making good relationship with the candidates and their employers and understanding their needs to prevent the Back- outs after offer.
Managing the Clients and building good rapport with them during escalation if any candidate backs out.
NITYO INFOTECH is a leading IT services company.
SR. TECHNICAL RECRUITER
NLB SERVICES
10.2019 - 03.2020
Increased New hire traffic and the managed the recruitment Life-cycle from onboarding process to application and placement met monthly target of 10 employees places in a Full time or Contract position.
Organized new employee orientation and schedules for new hire outlining HR policies procedures, different States laws and standards.
Utilize sourcing tools like job boards referrals social media, Resume database Job Ads and community forums Like Dice, Monster, Tech Fetch and Internal Databases.
Properly corresponded with applicants coordinated and conducted interviews.
Managed full cycle of recruiting process meetings diverse staffing needs for various client levels.
Posted positions via approved recruitment channels (LinkedIn Recruiter profile).
Screened applicants based on education, skills and qualifications.
Managed performance dashboard database use to track key performance matrix such as active pipelines, turnover, sources used, time to fill statistics, Cost Per hire, Number of placements and number of permanent new hire.
Co-ordinated with the key contacts (Delivery managers and Hiring managers of System Integrator depending on the clients) of the implementation partner Infosys.
Engaging in Clients call and understanding the requirements of the clients depending on their needs.
Meeting with the Senior Account Managers to understand the requirements provided by the clients.
Spreading the requirements to teammates based on their skill sets, sourcing strategies and setting daily submittal targets and sometimes doing the hands-on recruitment.
Uploading the profiles on client’s portal like Beeline and internal database like Job Diva on the real time recruiting.
Mapping the requirements in the account to secure more number of placements and increasing the revenue per hour in the account.
Making good relationship with the candidates and their employers and understanding their needs to prevent the Back- outs after offer.
Managing the Clients and building good rapport with them during escalation if any candidate backs out.
Motivate the Teammates to boost up their efficiency in work and outputs.
SR. TECHNICAL RECRUITER
E-SOLUTIONS INC.
07.2018 - 09.2019
Hands on full cycle technical expertise using Job Diva, Google Hire, LinkedIn, Dice, Monster referral and networking in fast paced environment.
Exposure and hands on with social media as well (Twitter and Workable) for tracking talent based on the customer requirements.
Taking care of entire Recruitment life cycle starting from gathering requirements, analyzing the IT needs as well as Salary negotiation with candidates, and follow up till and after the joining.
Regular follow up with shortlisted candidates about the job and new candidates regarding Interviews & relevant Openings.
Coordinating with client and the candidates for smooth operation. Rate discussion and negotiation before short listing the candidates and placing candidates on W2 and Corp 2 Corp.
Responsible for sourcing and recruitment of International IT Professionals (Software Development and Management) from Developers to Project Managers in all categories (H1B, Green Card, US Citizen, EAD etc.).
Good working knowledge of all the tax terms like corp. to corp., W2, 1099, and visa status like H1B, GC, EAD etc.
Recruit consultants for various permanent/full time, contract positions on various IT Technologies.
Managed up to 15 requisitions a week (full time or contracts contract to hire).
Finding active and passive candidates using proactive sourcing methods, high touch direct sourcing and networking to find top candidates for current and future openings.
Cold calling, data base mining blogs, internet/web searches, LinkedIn, employee referrals to generate candidate leads.
Recruit in all regions of the United States.
TECHNICAL RECRUITER
JACARANDA SYSTEMS
NOIDA
03.2017 - 07.2018
Managing service delivery for client accounts like, cardinal health, 84.51 degree and Microsoft/Halo Games (RPO Client) & Gentis Solutions (RPO client) etc.
Handle End to End Recruitment activities for Contractual, permanent & Right to Hire for Core IT requirement.
Have the understanding on IT Recruitment skills.
Familiar with the tax term, W2, Corp to corp., 1099 and job types contract, contract to hire, full time.
Basic Knowledge about Visa Term, H1B, EAD, OPT, CPT, Green Card, US Citizen, E3, TN1 etc.
Basic Knowledge about Recruitment Life Cycle.
Attend hiring calls with the clients for requirements discussion and status.
Hands on full cycle technical expertise using Job Diva, Google Hire, LinkedIn, Dice, Monster referral and networking in fast paced environment.
Exposure and hands on with social media as well (Twitter and Workable) for tracking talent based on the customer requirements.
Taking care of entire Recruitment life cycle starting from gathering requirements, analyzing the IT needs as well as Salary negotiation with candidates, and follow up till and after the joining.
Regular follow up with shortlisted candidates about the job and new candidates regarding Interviews & relevant Openings.
Coordinating with client and the candidates for smooth operation. Rate discussion and negotiation before short listing the candidates and placing candidates on W2 and Corp 2 Corp.
Responsible for sourcing and recruitment of International IT Professionals (Software Development and Management) from Developers to Project Managers in all categories (H1B, Green Card, US Citizen, EAD etc.).
Good working knowledge of all the tax terms like corp. to corp., W2, 1099, and visa status like H1B, GC, EAD etc.
RECRUITMENT EXECUTIVE
INA SOLUTIONS INC.
PATNA
03.2016 - 02.2017
Handled the tasks of screening, selecting and submitting candidates to job orders within a defined discipline.
Assigned the tasks of utilizing on-line database, candidate referrals, internet and networking to identify potential candidates.
Assigned the tasks of negotiating offers with candidates to meet target gross margins of the organization.
Established business contacts in target markets through telemarketing, direct Mail campaigns, trade show participation, and vendor relationships.
Responsible for recruiting and maintaining good relationship with existing candidates of the organization.
Performed recruitment tasks by applying the policies, rules and procedures of the organization.
Responsible for market research and analysis.
Expanded network of the company with large IT groups like Cognizant, Wipro, New York Life, etc.
INA solution is one of the fastest growing companies that are leading in the global IT Staffing, RPO and IT services.
Client Relations Specialist/ Recruiter/Staffer at Cross Country Healthcare/ Medical Staffing NetworkClient Relations Specialist/ Recruiter/Staffer at Cross Country Healthcare/ Medical Staffing Network
<ul><li>Manage three separate teams for which their scope includes middle office support for the client relations community including known population remediations, complex reporting as well as a business manager team executing on efficiencies and development opportunities (eleven individuals both domestic and overseas contingent workers). 13 years of Institutional Relationship experience, 7 of those involving people management</li><li>Currently own and assist with facilitating the client relation pieces of various Management Action Plans (MAP) and internal audits within Revenue Credit Account (RCA) and Service Level Agreement (SLA) areas</li><li>In February 2024 released the first Salesforce Intake system at TIAA after five years of development and advocacy. This build has been noted as the blue print for all future case management intake systems within Salesforce at TIAA providing efficiency and ease for the user while reducing risk for the company</li><li>Worked on advancements and efficiencies within the Service Level Agreement process including salesforce automation. Implemented continuous improvement projects which reduced specific quarterly reporting tasks from days to minutes as well as the inception of a single budget code to pull penalties from rather than dozens of different budget codes</li><li>Through partnership with operations, updated the standard operating procedures for Client Service Managers concerning non bulk Lost Earning Calculations in 2021 to be submitted primary through plan focus unless through special exception. This reduced volumes for my team around lost earning calculations by 22% compared to the year prior while providing a more seamless and straight through process for the external clients</li><li>Continue working through obstacles, avoid duplication of efforts between client relations and other support team within different departments while creating synergy towards “working as one”</li><li>Advanced public speaking skills presenting both in person and virtually to groups as small as senior leadership to hundreds of employees on various forums</li></ul> at TIAA<ul><li>Manage three separate teams for which their scope includes middle office support for the client relations community including known population remediations, complex reporting as well as a business manager team executing on efficiencies and development opportunities (eleven individuals both domestic and overseas contingent workers). 13 years of Institutional Relationship experience, 7 of those involving people management</li><li>Currently own and assist with facilitating the client relation pieces of various Management Action Plans (MAP) and internal audits within Revenue Credit Account (RCA) and Service Level Agreement (SLA) areas</li><li>In February 2024 released the first Salesforce Intake system at TIAA after five years of development and advocacy. This build has been noted as the blue print for all future case management intake systems within Salesforce at TIAA providing efficiency and ease for the user while reducing risk for the company</li><li>Worked on advancements and efficiencies within the Service Level Agreement process including salesforce automation. Implemented continuous improvement projects which reduced specific quarterly reporting tasks from days to minutes as well as the inception of a single budget code to pull penalties from rather than dozens of different budget codes</li><li>Through partnership with operations, updated the standard operating procedures for Client Service Managers concerning non bulk Lost Earning Calculations in 2021 to be submitted primary through plan focus unless through special exception. This reduced volumes for my team around lost earning calculations by 22% compared to the year prior while providing a more seamless and straight through process for the external clients</li><li>Continue working through obstacles, avoid duplication of efforts between client relations and other support team within different departments while creating synergy towards “working as one”</li><li>Advanced public speaking skills presenting both in person and virtually to groups as small as senior leadership to hundreds of employees on various forums</li></ul> at TIAA