Pragya Lal
Pune
Summary
Diligent Senior Product Manager offering 9 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Product Manager
Michelin Tire
11.2024 - Current
- Consulted with product development teams to enhance products based on customer interest data.
- Oversaw internal product team employees and Original Equipment Manufacturer (OEM) partners.
- Created production operating plans with concrete goals and clear timelines to predict manufacturing output.
- Managed cross-functional reliability team that reduced product failures at customer sites by 18%.
Product Manager
Michelin India Technology Center
01.2021 - 10.2024
- Being Product manager for Michelin Tires for B2C Website, developing and executing the product strategy that aligns with the company's goals and objectives. This involves identifying market opportunities, defining product features, and prioritizing initiatives to drive revenue growth and improve user experience.
- Collaborating with UX/UI designers to enhance the user experience on the website. Conducting user research, usability testing, and A/B testing to identify opportunities for improvement and optimize conversion rates.
- Working with tools and processes to capture and analyze customer data, including demographics, browsing behavior, and purchase history. Leverage customer insights to personalize the shopping experience and target marketing campaigns effectively.
- Defining key performance indicators (KPIs) to measure the success of the website. Monitor metrics such as traffic, conversion rates, average order value, and customer lifetime value to track performance and identify areas for improvement.
- Improved website visibility through development and implementation of SEO strategies. Ensuring compliance with industry regulations (e.g., GDPR, PCI DSS) and implement security measures to protect customer data and secure online transactions.
- Analyzed and reported on KPIs to validate and demonstrate success of Business.
Product Owner
Amdocs Development Center India
01.2016 - 01.2021
- Implemented agile methodologies to increase product development efficiency and time-to-market.
- Collaborated with stakeholders to prioritize initiatives and drive product strategy.
- Developed product roadmaps and user stories based on stakeholder input and market research.
- Led cross-functional teams in agile development sprints to deliver high-quality software products.
- Collaborated with design and engineering teams to define and prioritize product requirements.
- Conducted regular user feedback sessions to iteratively improve product features and usability.
Software Developer
Amdocs Development Center India
01.2012 - 01.2016
- Design, develop, and maintain high-quality software solutions according to project requirements and industry best practices. This may involve coding, debugging, testing, and optimizing software components and systems.
- Collaborated with cross-functional teams to gather and analyze requirements for software solutions.
- Provide technical leadership and guidance to junior developers and cross-functional teams. Mentor team members, conduct code reviews, and ensure adherence to coding standards and quality guidelines.
- Create and maintain technical documentation, including design documents, API specifications, and user manuals. Share knowledge and best practices with team members through training sessions, presentations, and knowledge sharing platforms.
- Analyze and troubleshoot complex technical issues and system failures. Diagnose root causes, propose solutions, and implement fixes to resolve issues promptly and minimize downtime.
Education
M.Tech - Software Engineering
NIT Allahabad
Uttar Pradesh01.2012
B.Tech - Computer Engineering
Government Engineering College
Bilaspur Chhattisgarh01.2010
Class XII -
St. Francis Convent Hr. Secondary School
Bilaspur ChhattisgarhClass X -
St. Francis Convent Higher Secondary
Bilaspur ChhattisgarhSkills
- Product Strategy
- Product roadmaps
- Data analysis and User Research
- Agile methodology
- SEO fundamentals for PM
- Stakeholder Management
- Leadership and Team Collaboration
- Project Management
- Generative AI
- Open AI, LLM
- Prompt Engineering
- Chat GPT
- Image Analysis and Content creation through AI
- Brand building
- Business planning and development
- Cross-functional collaboration
- Design thinking
- Product lifecycle expertise
Languages
English
Hindi
Tools Applications
- Zeplin
- Figma
- Miro
- JIRA
- Kanban
- Confluence
- Google Analytics
- Data Analytics checker
- SEO
Certification
- Generative AI for PM, LinkendIn
- Generative AI for Business leaders, LinkedIn
- Generative AI: Intro and application, Coursera
Timeline
Sr. Product Manager
Michelin Tire
11.2024 - Current
Product Manager
Michelin India Technology Center
01.2021 - 10.2024
Product Owner
Amdocs Development Center India
01.2016 - 01.2021
Software Developer
Amdocs Development Center India
01.2012 - 01.2016
M.Tech - Software Engineering
NIT Allahabad
B.Tech - Computer Engineering
Government Engineering College
Class XII -
St. Francis Convent Hr. Secondary School
Class X -
St. Francis Convent Higher Secondary
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