Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Timeline
Generic
Pragya Patidar

Pragya Patidar

Summary

Detail-oriented and highly motivated professional with experience in billing accuracy, account management, cash handling, and front desk operations. Skilled in customer relationship management, issue resolution, and time management while consistently meeting operational and sales targets. Seeking a role in front desk, billing, or accounts to contribute accuracy, efficiency, and excellent customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Health Check-up Department In-Charge

Kokilaben Dhirubhai Ambani Hospital
Indore
05.2025 - 11.2025
  • Led a team of 3 members to manage daily operations of the Health Check-up Department.
  • Managed corporate billing and invoice processing for 25+ companies, ensuring accuracy and timely submission. Coordinated month-end payment follow-ups to ensure timely collections and payment transparency.
  • Coordinated month-end payment follow-ups to ensure timely collections and payment transparency.
  • Worked closely with the marketing team to modify and customize health check-up packages, ensuring a smooth workflow and effective coordination.

Hospital Billing Executive (OPD & Diagnostic Servi

Kokilaben Dhirubhai Ambani Hospital
Indore
11.2024 - 04.2025
  • Managed OPD and Radiology billing for 200+ patients daily, ensuring accurate and timely invoice generation.
  • Handled cash transactions and daily reconciliation, maintaining zero discrepancies.
  • Coordinated with doctors, radiology staff, and front desk teams for smooth patient flow, correct test mapping, and quick issue resolution.

Front Desk and Billing Executive

Kothari Diagnostic
09.2023 - 08.2024
  • Handled front desk operations and assisted with patient inquiries
  • Managed cash transactions and ensured accurate billing for services
  • Scheduled patient appointments and coordinated timing for visits
  • Addressed patient concerns related to reporting and appointment issues over the phone
  • Honoured with Punctuality Award and reflecting least absences

Client Relationship Executive

Mandot Securities
04.2023 - 09.2023
  • Assisted in opening demat accounts for new clients via phone
  • Managed and resolved client issues during and post account setup
  • Regularly followed up to activate and retain clients
  • Consistently achieved sales targets set by the manager on a regular basis

Education

Master of Science - Mathematics

Maharishi Mahesh Yogi VEdic Visvavidhyalaya
Jabalpur
02-2023

BSc -

Shri Umiya Girls College
Mandleshwar
01.2020

XII -

Sanskar Public School
Thandla
01.2017

X -

Sanskar Public School
Thandla
01.2015

Skills

  • Billing accuracy
  • Account management
  • Cash handling
  • Customer relationship management
  • Time management
  • Adaptability
  • Team management
  • Appointment coordination

Certification

  • MS Excel, Internshala, 01/24
  • Generative AI Workshop Certification, be10x, 01/23

Extracurricular Activities

Extra-Curricular & Social Activities

  • Co-organized a 2-day financial literacy campaign with Priyasakhi Mahila Sang, Khandwa (NGO), educating 200+ villagers on basic banking and financial planning.
  • Facilitated enrollment of 75+ villagers in key government schemes, improving access to financial resources and social security.
  • Promoted banking awareness to strengthen community financial stability.
  • Actively contributed to community health by participating in a blood donation camp.
  • Volunteered with Robin Hood Army in food distribution drives for underprivileged communities.

Timeline

Health Check-up Department In-Charge

Kokilaben Dhirubhai Ambani Hospital
05.2025 - 11.2025

Hospital Billing Executive (OPD & Diagnostic Servi

Kokilaben Dhirubhai Ambani Hospital
11.2024 - 04.2025

Front Desk and Billing Executive

Kothari Diagnostic
09.2023 - 08.2024

Client Relationship Executive

Mandot Securities
04.2023 - 09.2023

Master of Science - Mathematics

Maharishi Mahesh Yogi VEdic Visvavidhyalaya

BSc -

Shri Umiya Girls College

XII -

Sanskar Public School

X -

Sanskar Public School
Pragya Patidar