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Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

As a seasoned professional with over a decade of experience driving revenue and building lasting customer relationships, I’m passionate about translating my sales expertise into customer success strategy. My journey in sales has equipped me with a deep understanding of the full customer lifecycle, from initial acquisition to long-term retention and growth. In my current role as a Customer Relationship Manager, I apply the same rigor and transparency that made me successful in sales to ensure customers achieve their desired outcomes. I believe that the key to exceptional customer success lies in proactive engagement, personalized support, and continuous improvement principles that I consistently champion. Leveraging my expertise in SaaS, GTM strategies, and process optimization, I am committed to positioning myself as a leader in the customer success space. I advocate for a customer-first approach that not only resolves issues but also anticipates needs, driving mutual success for both customers and businesses. Through my leadership, I aim to empower teams to innovate, ensuring that customer success evolves in step with ever-changing business landscapes.
See what others say about working with me: https://my.searchlight.ai/mpdodd7
How I work: https://principlesyou.com/share/QnpA56dW3A27Eig

Professional Summary: Bring over 27 years of consultive business-to-business sales/sales management experience to any position. Building clients through relationships is always the goal.
Responsible for selling/managing over $30 million in advertising revenues over the career as a local Senior AE and Sales Manager.
Responsible for managing and building relationships with some of the largest medical systems and universities in the southeast during advertising career.
Excellent Sales Skills; such as strong listening skills, the ability to negotiate “win-win” deals for all involved, the ability to manage a diverse group of clients, the ability to see the big picture and marry that with client needs, the ability to resolve conflicts and the willingness to learn new and better ways to be productive.
Strengths; As a lifelong learner – understand that don’t know everything and is adaptable to any situation; brings enthusiasm to daily tasks; excellent communication skills (able to develop positive relationships with both internal partners and clients); self-motivated; achievement-oriented; works well independently or in a team environment; skilled at multi-tasking; highly responsible; dependable. Able to make decisions as well as train/mentor others.
Win-Win contract negotiation experience territory development & management, persuasive business to business sales/marketing, new business development prospecting, expertise maintaining & up-selling existing clients, need assessments, sales presentations, C- Suite level communication and interpersonal skills, both written & verbal ability to prioritize, multi-task and perform effectively under pressure, experience in budget planning and goal setting.
Over 27 years of experience building relationships with clients and ensuring customer satisfaction, working from leads/referrals, dynamic and decisive leader with excellent planning and problem-solving abilities.
Established Senior Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Accomplished Senior Account Executive successfully driving growth by identifying and developing sales leads to enhance business. Knowledgeable about overall advertising market and skilled in cultivating productive customer relationships. Over 27 years of experience driving sales and market share. Accomplished Senior Account Executive successfully driving growth by identifying and developing sales leads to enhance business.
Knowledgeable about advertising market and skilled in cultivating productive customer relationships. Knowledgeable about conflict resolution, solutions-oriented problem solving and CRM use. Known for excellent customer service and great salesmanship.
Reliable relationship builder bringing highest quality products to prospective clients, resulting in consistent, repeat sales. Motivated salesperson delivers value to organizations seeking to improve product sales through a consultative sales approach.
Action Oriented Senior Account Executive successfully driving growth by identifying and developing sales leads to enhance business.
Action-Oriented Senior Account Executive with excellent customer oversight, issue resolution and relationship-building skills. Highly productive at maximizing repeat business opportunities.

With a proven track record at Farm Bureau Financial Services Sarah Becker Agency, I excel in client relationship management and problem-solving, boosting client retention and fostering team collaboration. Leveraging relationship building and strategic account planning, I've significantly enhanced customer satisfaction and operational efficiency.
Professional with comprehensive experience in account management. Skilled in developing client relationships, driving revenue growth, and executing strategic sales plans. Known for strong focus on team collaboration and adaptability. Proven ability to deliver results through effective negotiation, communication, and problem-solving skills.

Pragya Verma

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Lady Irwin School
New Delhi

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Senior Account Executive

Lady Irwin School

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Summary

Overview

Work History

Qoruz

Job overview

Education

Lady Irwin School New Delhi

Skills

Timeline

Senior Account Executive

Lady Irwin School

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