- Effectively managing a span of 150+ employees across different functions under Byju's Tuition Centre.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Led seamless onboarding and implemented impactful employee engagement initiatives.
- Proactively resolved conflicts, fostering open communication and trust.
- Successfully managed absenteeism, reducing shrinkage below 15%.
- Collaborated with the internal communication team for effective leave, attendance, and payroll communication.
- Conducted regular HR Business Partner connects, managing attrition and leading change management during policy updates.
- Designed and executed a comprehensive Rewards and Recognition policy for the entire BTC vertical, driving employee motivation and performance.
HR Program Manager-BTC StepUp Internship Programs
- Managed 8-week sales internship program for college recruits, handling recruitment to evaluation.
- Developed and facilitated training sessions on policies, professional skills, and industry knowledge.
- Provided mentorship and guidance, fostering positive learning experience for interns.
Human Resources (HR) Lead | BTC Center Insights & Cultural Pillars Optimization
- Utilized BTC Center Insights to identify concerns and provide actionable recommendations to leadership.
- BTC Cultural Pillars: Implemented and embedded BTC Cultural Pillars, fostering excellence within concern centers.
- Performance Enhancement: Led initiatives, training, and ensured adherence to BTC Cultural Pillars, driving improved performance and employee satisfaction.