Summary
Overview
Work History
Education
Skills
Personal Information
Academicdimension
Languages
References
Hobbies and Interests
Timeline
Generic

Prahalad Rao

Udaipur

Summary

To enhance my personality, skills, knowledge, and communication for growth and development in the field of Hospitality.

Overview

8
8
years of professional experience

Work History

Regional Sales Manager - Gujarat

Sayaji Hotels Limited
Ahmedabad
04.2024 - Current
  • Being a regional head, I was taking care of sales from Gujarat for all 24 hotels from the travel trade market and corporate point of view.
  • Prepare revenue Budget report for pre opening & opening new properties for Udaipur, Dwarka, Kevadiya, Jaipur and Jawai
  • Introduced Hotels & Resort into All the TA Market & in Travel fraternity.
  • Coordinating with country head, all unit head for creating pathway for the Gujarat Travel trade, and Corporate Market.
  • Created static rate for new market like Gujarat to grab TA Business
  • Prepare showround SOP and finalize the same for the Sayaji Udaipur Resort and Spa.
  • Identify new revenue opportunities for the Sayaji Group.
  • Daily Pick Up analysis, strategy adjustments, and reporting.
  • Done Sales Calls In Gujarat, Udaipur Market for more TA Awareness.
  • Assisting the Sales Team for more business opportunities
  • In to TA Market
  • Preparing Rate strategy for the destination like Udaipur, Kevadiya, Jaipur, Jawai & Dwarka
  • Udaipur & Kevadiya sales & Promotion
  • Sales Material has to be ready with all the content, image & Features
  • Rate strategies and desire rate for market
  • Upcoming festival has to grab as an opportunity
  • One on one meeting at resort with consolidator & Event manager who can bring max Business.
  • Show round SOP has to set
  • Upcoming Resort & Hotel Awareness has to be there in the market
  • Coordination with Sayaji all unit for offline sales
  • Online & offline travel agent has to setup up for upcoming properties like Udaipur & Kevadiya with the Coordination of Unit GM
  • FAM & PR has to organize
  • Emailers & Calling has done for new product
  • Organized FAM Trip for New property from All the different different areas like Rajkot, Ahmedabad, Vadodara & Surat
  • Set up new regional office in Ahmedabad with staff and all
  • Also generated good no
  • Of lead for the business development to expand presence in different regions like Rajasthan, Himachal, and Uttarakhand.

Head of Sales

Sarvatra Infracon (Akashganga Heritage Hills Resort & Spa Dungarpur By Welcome Heritage)
Ahmedabad
09.2022 - 02.2024
  • Prepare revenue Budget report for pre opening & opening
  • Taking Care of Entire OTA & Website As well
  • Promoted resort in to All the TA Market & in Travel fertinity
  • Coordinating with Director & VP for Villa Sales Opportunities
  • Reactive and Proactive Selling
  • Prepare showround SOP and finalize the same.
  • Identify new revenue opportunities.
  • Daily Pick Up analysis, strategy adjustments, and reporting.
  • Done Sales Calls In Mumbai, Gujarat, Udaipur, Dungarpur, Market for more villa sale.
  • Assisting the Sales Team for more business opportunities
  • Preparing Holiday Packages for a new destination.
  • Akashganga Sales & Promotion
  • Content creation with WH.
  • Sales Material has to be ready with all the content, image, and features.
  • Rate strategies and desired rate for market.
  • Upcoming festival has to be grabbed as an opportunity.
  • One-on-one meeting at resort with consolidator who can bring max Business.
  • Orientation of the Resort and surrounding area like Ahmedabad, Baroda, Kadi, Mehsana, Surat, and Rajkot (Saurashtra)
  • Show round SOP has to be set.
  • Resort Awareness has to be there in the market.
  • Coordination with the White House for online sales and offline sales.
  • The online travel agent has to set up with the Coordination WH.
  • FAM & PR have to organize.
  • Emailers and calling have to be started in advance.
  • Akashganga Villa awareness has to increase, and selling as well.

Sales & Marketing Manager

Spectrum Resort, Spa & Convention
Udaipur
06.2018 - 07.2022
  • Prepare monthly and daily revenue report, and circulate it to all HODs.
  • Taking care of entire banquet sales, along with room reservations. Also, OTA portals.
  • Checking all extranet and booking flow.
  • Coordinating with GM for Sales Opportunities.
  • Reactive and Proactive Selling
  • Identify new revenue opportunities.
  • Daily Pick Up analysis, strategy adjustments, and reporting.
  • Done Sales Calls in Mumbai, Gujarat, Chennai, Hyderabad, Indore, Kolkata Market.
  • Assisting the Sales Team for more business opportunities.
  • Ensures that documentation and information is available and up to date.
  • Preparing Holiday Packages with Sales Team.
  • Prepare outline for and support the annual revenue budget process.
  • Attend daily sales meeting to maintain communication of strategies.

Revenue Executive

Radisson Udaipur
Udaipur
10.2017 - 06.2018
  • Prepares and checks for VIP's arrivals and escorts them to the guest rooms.
  • Coordinates with all departments concerned in order to maintain front office functions properly.
  • Handles guest complaints and other related problems, and reports to FOM log book.
  • Maintaining Guests' Feedback.
  • Assist reception, business center, cashier, concierge, and bell captain during their busy periods.
  • Answers all guests' inquiries, handles complaints, and attends to the needs of the guest.
  • Maintain all the CVGR files, make all the reservations, and revert all the queries.
  • Also, coordinate with the entire sales team for the current occupancy and revenue.
  • I used to coordinate with the sales team regarding a weak BOB month and date.
  • Approves and signs for allowances, etc., as required by cashier.
  • Maintain and be guided by the hotel policy on credit, lost and found hotel guests' properties.
  • Also, we used to focus on Sawa dates and manage leads and clients for the same.
  • Motivates and maintains good staff relations.
  • Taking responsibilities during the absence of HOD, assigns, and approves duty roster for all front desk staff.
  • Ensures all team members have current knowledge of hotel product, services, facilities, events, pricing, and knowledge of the local area and events.

Front Office Executive

YMCA Club Ahmedabad
06.2017 - 10.2017
  • Prepares & Check for VIP's Arrivals and escorts to the guest rooms
  • Co-ordinates with all departments concerned in order to maintain front office functions properly
  • Handles guest complaints and other related problems and reports to FOM log book
  • Maintaining Guests Feedback
  • Assist reception, business center, cashier, concierge and bellcaptain during they are busy
  • Answers all guests inquires, handles complaints and attend to the needs of the guest
  • Approves and sign for allowances etc as required by cashier
  • Motivates and maintain good staff relations
  • Taking responsibilities during the absence of HOD assigns and approve Duty roaster for all front desk staff
  • Maintains and be guided of the hotel policy, on credit/lost and found hotel guests properties
  • Check cleanliness of the lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior
  • Ensures all team members have current knowledge of hotel product, services, facilities, events, pricing and knowledge of the local area and events

Front Office Associate

Hotel Formule 1 Ahmedabad
06.2016 - 06.2017
  • Handling All Crew Movements with their roistering, Along with their wake up calls
  • Allocate rooms to expected arrivals, after checking the preferences and special requests
  • Ensure Front office log book and DM log book is always updated and actioned
  • Ensures safety & Security Procedures and reporting suspicious Activity to security manager Or MOD
  • Take responsibility in the absence of the Duty Manager /FOM Ensure all guest registrations are completed
  • Lead and Direct the team to ensure the smooth operation of the Front Desk
  • Meet guest requests as per the arrivals list, follow up with the guests who have not yet checked out of the Hotel
  • Coordinate with HK departments for rooms follow up

Education

Diploma - Hotel Aviation, Hospitality & Travel Management

Frankfinn Institute
Ahmedabad
01.2016

Instrumentation & Controller Engineering -

Govt. Polytechnic Gandhinagar
Gandhinagar
01.2015

Sr. Secondary -

Gujarat Board
Gujarat
01.2012

Secondary -

Gujarat Board
Gujarat
01.2010

Skills

  • Hard worker
  • Loyal to my work
  • Friendly Nature
  • Positive Attitude
  • Quick & Self Learner
  • Ability to adopt change
  • Market and competitive analysis

Personal Information

  • Father's Name: Mr. Bhanwar Singh Rao
  • Date of Birth: 01/12/96
  • Marital Status: Un-Married

Academicdimension

  • Diploma in Hotel Aviation, Hospitality & Travel Management, Frankfinn Institute - Ahmedabad, 2016
  • Instrumentation & Controller Engineering, Govt. Polytechnic Gandhinagar, 2015
  • Sr. Secondary, Gujarat Board, 2012
  • Secondary, Gujarat Board, 2010

Languages

  • Hindi
  • English
  • Gujarati

References

Vaibhav Tandon, Vice President of Sarvatra Group, 63775-36184

Hobbies and Interests

  • Listening to music
  • Computer Games

Timeline

Regional Sales Manager - Gujarat

Sayaji Hotels Limited
04.2024 - Current

Head of Sales

Sarvatra Infracon (Akashganga Heritage Hills Resort & Spa Dungarpur By Welcome Heritage)
09.2022 - 02.2024

Sales & Marketing Manager

Spectrum Resort, Spa & Convention
06.2018 - 07.2022

Revenue Executive

Radisson Udaipur
10.2017 - 06.2018

Front Office Executive

YMCA Club Ahmedabad
06.2017 - 10.2017

Front Office Associate

Hotel Formule 1 Ahmedabad
06.2016 - 06.2017

Diploma - Hotel Aviation, Hospitality & Travel Management

Frankfinn Institute

Instrumentation & Controller Engineering -

Govt. Polytechnic Gandhinagar

Sr. Secondary -

Gujarat Board

Secondary -

Gujarat Board

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