Prahalad Rao
Udaipur
Summary
To enhance my personality, skills, knowledge, and communication for growth and development in the field of Hospitality.
Overview
8
8
years of professional experience
Work History
Regional Sales Manager - Gujarat
Sayaji Hotels Limited
Ahmedabad
04.2024 - Current
- Being a regional head, I was taking care of sales from Gujarat for all 24 hotels from the travel trade market and corporate point of view.
- Prepare revenue Budget report for pre opening & opening new properties for Udaipur, Dwarka, Kevadiya, Jaipur and Jawai
- Introduced Hotels & Resort into All the TA Market & in Travel fraternity.
- Coordinating with country head, all unit head for creating pathway for the Gujarat Travel trade, and Corporate Market.
- Created static rate for new market like Gujarat to grab TA Business
- Prepare showround SOP and finalize the same for the Sayaji Udaipur Resort and Spa.
- Identify new revenue opportunities for the Sayaji Group.
- Daily Pick Up analysis, strategy adjustments, and reporting.
- Done Sales Calls In Gujarat, Udaipur Market for more TA Awareness.
- Assisting the Sales Team for more business opportunities
- In to TA Market
- Preparing Rate strategy for the destination like Udaipur, Kevadiya, Jaipur, Jawai & Dwarka
- Udaipur & Kevadiya sales & Promotion
- Sales Material has to be ready with all the content, image & Features
- Rate strategies and desire rate for market
- Upcoming festival has to grab as an opportunity
- One on one meeting at resort with consolidator & Event manager who can bring max Business.
- Show round SOP has to set
- Upcoming Resort & Hotel Awareness has to be there in the market
- Coordination with Sayaji all unit for offline sales
- Online & offline travel agent has to setup up for upcoming properties like Udaipur & Kevadiya with the Coordination of Unit GM
- FAM & PR has to organize
- Emailers & Calling has done for new product
- Organized FAM Trip for New property from All the different different areas like Rajkot, Ahmedabad, Vadodara & Surat
- Set up new regional office in Ahmedabad with staff and all
- Also generated good no
- Of lead for the business development to expand presence in different regions like Rajasthan, Himachal, and Uttarakhand.
Head of Sales
Sarvatra Infracon (Akashganga Heritage Hills Resort & Spa Dungarpur By Welcome Heritage)
Ahmedabad
09.2022 - 02.2024
- Prepare revenue Budget report for pre opening & opening
- Taking Care of Entire OTA & Website As well
- Promoted resort in to All the TA Market & in Travel fertinity
- Coordinating with Director & VP for Villa Sales Opportunities
- Reactive and Proactive Selling
- Prepare showround SOP and finalize the same.
- Identify new revenue opportunities.
- Daily Pick Up analysis, strategy adjustments, and reporting.
- Done Sales Calls In Mumbai, Gujarat, Udaipur, Dungarpur, Market for more villa sale.
- Assisting the Sales Team for more business opportunities
- Preparing Holiday Packages for a new destination.
- Akashganga Sales & Promotion
- Content creation with WH.
- Sales Material has to be ready with all the content, image, and features.
- Rate strategies and desired rate for market.
- Upcoming festival has to be grabbed as an opportunity.
- One-on-one meeting at resort with consolidator who can bring max Business.
- Orientation of the Resort and surrounding area like Ahmedabad, Baroda, Kadi, Mehsana, Surat, and Rajkot (Saurashtra)
- Show round SOP has to be set.
- Resort Awareness has to be there in the market.
- Coordination with the White House for online sales and offline sales.
- The online travel agent has to set up with the Coordination WH.
- FAM & PR have to organize.
- Emailers and calling have to be started in advance.
- Akashganga Villa awareness has to increase, and selling as well.
Sales & Marketing Manager
Spectrum Resort, Spa & Convention
Udaipur
06.2018 - 07.2022
- Prepare monthly and daily revenue report, and circulate it to all HODs.
- Taking care of entire banquet sales, along with room reservations. Also, OTA portals.
- Checking all extranet and booking flow.
- Coordinating with GM for Sales Opportunities.
- Reactive and Proactive Selling
- Identify new revenue opportunities.
- Daily Pick Up analysis, strategy adjustments, and reporting.
- Done Sales Calls in Mumbai, Gujarat, Chennai, Hyderabad, Indore, Kolkata Market.
- Assisting the Sales Team for more business opportunities.
- Ensures that documentation and information is available and up to date.
- Preparing Holiday Packages with Sales Team.
- Prepare outline for and support the annual revenue budget process.
- Attend daily sales meeting to maintain communication of strategies.
Revenue Executive
Radisson Udaipur
Udaipur
10.2017 - 06.2018
- Prepares and checks for VIP's arrivals and escorts them to the guest rooms.
- Coordinates with all departments concerned in order to maintain front office functions properly.
- Handles guest complaints and other related problems, and reports to FOM log book.
- Maintaining Guests' Feedback.
- Assist reception, business center, cashier, concierge, and bell captain during their busy periods.
- Answers all guests' inquiries, handles complaints, and attends to the needs of the guest.
- Maintain all the CVGR files, make all the reservations, and revert all the queries.
- Also, coordinate with the entire sales team for the current occupancy and revenue.
- I used to coordinate with the sales team regarding a weak BOB month and date.
- Approves and signs for allowances, etc., as required by cashier.
- Maintain and be guided by the hotel policy on credit, lost and found hotel guests' properties.
- Also, we used to focus on Sawa dates and manage leads and clients for the same.
- Motivates and maintains good staff relations.
- Taking responsibilities during the absence of HOD, assigns, and approves duty roster for all front desk staff.
- Ensures all team members have current knowledge of hotel product, services, facilities, events, pricing, and knowledge of the local area and events.
Front Office Executive
YMCA Club Ahmedabad
06.2017 - 10.2017
- Prepares & Check for VIP's Arrivals and escorts to the guest rooms
- Co-ordinates with all departments concerned in order to maintain front office functions properly
- Handles guest complaints and other related problems and reports to FOM log book
- Maintaining Guests Feedback
- Assist reception, business center, cashier, concierge and bellcaptain during they are busy
- Answers all guests inquires, handles complaints and attend to the needs of the guest
- Approves and sign for allowances etc as required by cashier
- Motivates and maintain good staff relations
- Taking responsibilities during the absence of HOD assigns and approve Duty roaster for all front desk staff
- Maintains and be guided of the hotel policy, on credit/lost and found hotel guests properties
- Check cleanliness of the lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior
- Ensures all team members have current knowledge of hotel product, services, facilities, events, pricing and knowledge of the local area and events
Front Office Associate
Hotel Formule 1 Ahmedabad
06.2016 - 06.2017
- Handling All Crew Movements with their roistering, Along with their wake up calls
- Allocate rooms to expected arrivals, after checking the preferences and special requests
- Ensure Front office log book and DM log book is always updated and actioned
- Ensures safety & Security Procedures and reporting suspicious Activity to security manager Or MOD
- Take responsibility in the absence of the Duty Manager /FOM Ensure all guest registrations are completed
- Lead and Direct the team to ensure the smooth operation of the Front Desk
- Meet guest requests as per the arrivals list, follow up with the guests who have not yet checked out of the Hotel
- Coordinate with HK departments for rooms follow up
Education
Diploma - Hotel Aviation, Hospitality & Travel Management
Frankfinn Institute
Ahmedabad01.2016
Instrumentation & Controller Engineering -
Govt. Polytechnic Gandhinagar
Gandhinagar01.2015
Sr. Secondary -
Gujarat Board
Gujarat01.2012
Secondary -
Gujarat Board
Gujarat01.2010
Skills
- Hard worker
- Loyal to my work
- Friendly Nature
- Positive Attitude
- Quick & Self Learner
- Ability to adopt change
- Market and competitive analysis
Personal Information
- Father's Name: Mr. Bhanwar Singh Rao
- Date of Birth: 01/12/96
- Marital Status: Un-Married
Academicdimension
- Diploma in Hotel Aviation, Hospitality & Travel Management, Frankfinn Institute - Ahmedabad, 2016
- Instrumentation & Controller Engineering, Govt. Polytechnic Gandhinagar, 2015
- Sr. Secondary, Gujarat Board, 2012
- Secondary, Gujarat Board, 2010
Languages
- Hindi
- English
- Gujarati
References
Vaibhav Tandon, Vice President of Sarvatra Group, 63775-36184
Hobbies and Interests
- Listening to music
- Computer Games
Timeline
Regional Sales Manager - Gujarat
Sayaji Hotels Limited
04.2024 - Current
Head of Sales
Sarvatra Infracon (Akashganga Heritage Hills Resort & Spa Dungarpur By Welcome Heritage)
09.2022 - 02.2024
Sales & Marketing Manager
Spectrum Resort, Spa & Convention
06.2018 - 07.2022
Revenue Executive
Radisson Udaipur
10.2017 - 06.2018
Front Office Executive
YMCA Club Ahmedabad
06.2017 - 10.2017
Front Office Associate
Hotel Formule 1 Ahmedabad
06.2016 - 06.2017
Diploma - Hotel Aviation, Hospitality & Travel Management
Frankfinn Institute
Instrumentation & Controller Engineering -
Govt. Polytechnic Gandhinagar
Sr. Secondary -
Gujarat Board
Secondary -
Gujarat Board