PRAHAR MASIH
Front Office Manager
Bilaspur
Summary
Experienced hospitality professional with a strong background in managing front office functions. Proven track record of improving guest experiences and streamlining administrative tasks. Committed to providing exceptional service and known for being a reliable team collaborator. Possesses excellent communication and problem-solving skills. Expertise and commitment to excellence make me a valuable asset to any organization in the hospitality industry.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
3
3
Languages
Work History
Front Office Manager
Empyrean Lake Resort.
11.2024 - Current
As a Front Office Manager, I oversee the daily operations of the front desk team, ensuring a seamless guest experience from check-in to check-out. My key responsibilities include supervising and training front office staff, addressing guest concerns promptly, managing room reservations, and collaborating with various departments to maintain operational efficiency. I am committed to delivering exceptional customer service and maintaining high standards of performance.
Human Resource Executive
Butta Hospitalities Pvt. Ltd.
03.2023 - 08.2023
Assisting and Reporting to Senior HR Manager
Handling attendance sheet, advertising job openings, identifying manpower requirements, creating job descriptions, orientation, and handling training sessions, scheduling interviews for my up line Manager. Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Education
Atal Bihari Vajpayee Vishwavidyalaya - Biotechnology
DLS PG College
Maharashtra State Board - undefined
Parag Art Sci Comm Junior College
CBSE - undefined
St. Vincent Pallotti Sr. Sec. School
Skills
Strong verbal and social skills
Accomplishments
- Certificate of Social service, HelpAge India, 2009
- Certificate of excellence, Bhartiya Sanskriti Gyan Pariksha, 2010
- Certificate of First Position, Dance Competition, 2012
- Certificate of participation securing Third Position, Inter School Dance Competition, 2015
- Participated in One Day Sensitization Workshop, HIV/AIDS Awareness, 2018
- Certification of Participation, National Seminar on Regional Warming, 2019
- Volunteer at NSS, National Service Scheme, 2019
- Awarded as Best Volunteer in NSS, National Service Scheme, 2020
- Awarded for Blood Donation Camp, Dinbandhu Help Foundation, 2020
- Certificate of Appreciation, Drug Abuse Prevention by ABVV, 2020
- Awarded for Poster Making and Oral Presentation, World Heart Day by DLS College, 2020
Other Details - Pan No
FMIPM8450B
COOKING
- COOKING
- SINGING
- DANCING
- GARDENING
- CREATING DIY
DECLARATION
I affirm that the details provided in this resume are accurate and complete to the best of my knowledge and belief.
Date: 23/02/2025
SIGNATURE
PRAHAR
Timeline
Front Office Manager
Empyrean Lake Resort.
11.2024 - Current
Human Resource Executive
Butta Hospitalities Pvt. Ltd.
03.2023 - 08.2023
Maharashtra State Board - undefined
Parag Art Sci Comm Junior College
CBSE - undefined
St. Vincent Pallotti Sr. Sec. School
Atal Bihari Vajpayee Vishwavidyalaya - Biotechnology
DLS PG College
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