Prahlad M M
Bengaluru
Summary
Senior Cloud Engineer with 6 years of experience in Cloud Operations, specializing in installation, configuring and maintaining Verint. Proficient in infrastructure automation, cloud platforms (AWS, Azure), configuration management, CI/CD, automation scripting, observability, and collaboration. Excellent problem-solving abilities and a proven track record of delivering reliable and scalable solutions in fastpaced environments. Highly motivated individual valuing great relationships, team culture, and professional ethics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Engineer - Cloud Operations
Verint Systems India
2020.01 - Current
- Managed AWS and Azure infrastructure using Terraform as Infrastructure as Code (IaC) solution
- Established End-to-End Architecture and foundational model for product automation frameworks
- Identified and automated manual tasks, enhancing efficiency and accuracy
- Orchestrated continuous delivery (CD) pipelines and processes using Harness IO
- Developing auto-remediation initiatives to automatically resolve environmental issues
- Enhancing operational efficiency through automated resolution of environmental issues
- Successfully automated deployment of various Verint products, resulting in significant reduction of deployment time from days to mere hours
- Developed Python scripts and utilized HTTP requests to automate product tasks
- Deployed, and managed cloud infrastructure on AWS, Azure
- Implemented cloud-native architectures, leveraging IaaS, PaaS, and serverless technologies
- Optimized cloud resources for cost-effectiveness and scalability using autoscaling and load balancing
- Implemented Ansible for system configuration automation and compliance with security standards
- Managed configuration baselines and orchestrated changes to meet regulatory requirements
- Built and maintained CI/CD pipelines for automating software delivery, testing, and deployment.
- Generation & formatting of reports for Nessus Vulnerability scans performed.
- Patching Systems for reducing Vulnerability Counts and verify again with updated list.
- Monitoring Security alerts generated by SIEM. Analyzing SIEM alerts by following run-books and using various tools.
- Analyze threats by taking events from Firewalls, Endpoints, Servers, IDS/IPS etc. and identify false positive and true positive.
Project Engineer
VIS Networks
2018.04 - 2019.12
- Providing onsite and remote support to the customer as the primary Engineer for the project
- Deployment, Managing and Configuration of various features in Avaya Communication Manager, Session Manager, Avaya Enablement Services, Avaya Aura Messaging
- Deployment and Managing and Configuration of various features in Call Management System
- Deployment of IP phones and SIP phones, Troubleshooting of IP Phone registration issues And Moving, Change Adding and Deleting Extension (MCAD)
- Configured and troubleshooted Avaya Communication Manager, Enabled features and services such as speed dials, Call Park, Call Pickup, and Call Forward.
Education
Bachelor Of Engineering ( Electronics & Communication ) -
SDM Institute of Technology
Diploma ( Electronics & Communication ) -
DACG POLYTECHNIC
Skills
- AWS,Azure
- Terraform, Ansible
- Harness,Jenkins,Azure Devops
- Docker,GIT
- Python,PowerShell,Bash
- Jira
- Datadog,App Dynamics
- Grafana
- Postman
- Wireshark
- Kubernetes
Certification
- HashiCorp Certified: Terraform Associate (002)
- AWS Certified Solutions Architect - Associate- Udemy
- Azure Admin and DevOps - Udemy
- Jenkins :Begineer to Pro - Udemy
- Git and Github - Udemy
- Complete Devops Anisble Automation Training - Udemy
- Vulnerability Management - Udemy
- SOC Analyst - Udemy
Languages
English, Kannada and Hindi
Strengths
Willingness to learn, Ability to multi-task and prioritize effectively, Quick Learner, Responsible, Punctuality.
Personal Information
Date of Birth: 07/18/95
Awards
- Performer of the Year - FY -2022
- Ace Performance Award- A superior Team Effort - Q2 - FY 22-23
- The Star Performer - Q2 -FY24
Timeline
Senior Engineer - Cloud Operations
Verint Systems India
2020.01 - Current
Project Engineer
VIS Networks
2018.04 - 2019.12
Bachelor Of Engineering ( Electronics & Communication ) -
SDM Institute of Technology
Diploma ( Electronics & Communication ) -
DACG POLYTECHNIC
- HashiCorp Certified: Terraform Associate (002)
- AWS Certified Solutions Architect - Associate- Udemy
- Azure Admin and DevOps - Udemy
- Jenkins :Begineer to Pro - Udemy
- Git and Github - Udemy
- Complete Devops Anisble Automation Training - Udemy
- Vulnerability Management - Udemy
- SOC Analyst - Udemy
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