PRAHLAD SHETTY
Bangalore
Summary
Dedicated and detail-oriented professional with 4.5 years of experience spanning U.S. tax compliance, payroll processing, and commercial operations. Over 3 years of expertise in tax preparation and regulatory compliance, ensuring accuracy in complex filings while maintaining strong collaboration with clients, teams, and tax authorities. Skilled in quality assurance and process optimization, with a proven ability to resolve tax issues efficiently. Additionally, 1.5 years of experience as a Commercial Executive has strengthened capabilities in order-to-cash processes, client communication, and financial documentation. Committed to delivering precise, compliant, and high-quality services that drive operational excellence and client satisfaction.
Overview
5
5
years of professional experience
Work History
Global Service Specialist II-ENS Tax and payroll
Paychex IT Solution India
08.2022 - Current
- ENS Tax Pay (Amended returns and late originals) -Quality Assurance
- Review and verify the accuracy of amended returns and late original Creation and filings to ensure compliance with IRS regulations.
- Perform comprehensive quality assurance evaluations to detect any inconsistencies or mistakes in tax documentation.
- Work alongside tax preparers and analysts to address and resolve any discrepancies identified during the Review process.
- Improved customer satisfaction by guaranteeing that all services provided were of the utmost quality, consistently meeting or surpassing client expectations.
- Collaborated extensively with operations teams to resolve quality concerns, enhancing overall process efficiency.
- ENS Tax Pay (Amended returns and late originals)
- Serve as the main liaison for federal, state, and local tax authorities to efficiently and accurately handle and resolve tax notices.
- Oversaw the prompt and precise processing of State Unemployment Insurance (SUI), withholding state taxes across all 50 states, various local agencies, Workers' Compensation, Employment Training Tax, State Disability Tax, PFML payments and filings, as well as personal income tax withholdings.
- Prepare and file Original and Amended tax returns in compliance with regulatory requirements for Federal, State, and Local jurisdictions (SALT).
- Collaborate effectively with clients to facilitate Tax Payroll Administration (TPA) access, respond to inquiries, and maintain seamless tax operations.
- Maintain compliance with tax regulations in payroll processes by staying informed about changes in tax laws and making required modifications.
- ERTC (Employee Retention Tax Credit)
- Accurately calculated and processed Employee Retention Tax Credit claims for eligible clients, ensuring compliance with IRS guidelines and maximizing benefits.
- Collaborated extensively with onshore partners to collect essential documentation, define eligibility requirements and ensure the prompt submission of ERTC claims.
- Delivered training and assistance to internal teams regarding payroll processes and compliance obligations related to the Employee Retention Tax Credit (ERTC
- U.S Payroll
- Administering payroll in accordance with client requirements and guaranteeing the punctual distribution of payroll by the specified check date. Managed employee time records, including modifications, corrections, and adjustments.
- Managed adjustments related to taxes, loans, medical expenses, commissions, and bonuses.
- Accountable for managing all aspects of new employee onboarding, terminations, benefit premium adjustments, and any modifications to employee records.
- Reviewing and adjusting payroll policies and procedures to guarantee precise compensation.
- Overseeing all correspondence among the various departments.
- Assesses the tax responsibilities of the organization by computing Federal, State, and Local taxes, in addition to contributions for Employee and Employer Insurance.
Commercial Executive Trainee
Ace Designers Limited
04.2021 - 08.2022
- Creating a Tax Invoice for the Provision of Goods and Services (Under Section 31 of the CGST Act of 2017).
- Managing Grief Reports and Corresponding with Clients via Email.
- Generation of credit notes and debit notes for the customer.
- Assessing Customer Needs and Recording Them.
- Accepting Orders from Customers
Education
Bachelor of Business Administration - undefined
Mangalore University
Udupi, India01.2020
Skills
- Payroll Tax Compliance (Federal, State, Local, Multi-State - SALT)
- Tax Notice Resolution & Liaison with Authorities
- Payroll Processing & Tax Filings
- Quality Assurance & process Improvement
- Tax Payroll Administration (TPA) & Client Support
- Regulatory Research & Compliance Management
- Client onboarding
- SAP HANA (Sales and Distribution Module)
- MS Dynamics CRM
- Citrix products (Tax pay Local, Core Advance, etc,)
- Oracle
- Bloomberg Tax (BNA)
- SAP Business Objects
- 1099 Applications
- Paychex Flex
- Middesk
Timeline
Global Service Specialist II-ENS Tax and payroll
Paychex IT Solution India
08.2022 - Current
Commercial Executive Trainee
Ace Designers Limited
04.2021 - 08.2022
Bachelor of Business Administration - undefined
Mangalore University