Prajakta Gurnule
Garhchiroli
Summary
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Clerk
Gruhalakshmi Patsantha Aarmori,
Gadchiroli
2020.08 - 2026.03
- Processed customer transactions accurately and efficiently daily.
- Maintained organized inventory records for various products and supplies.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to improve workflow efficiency in operations.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Operated cash register to process cash, check, and credit card transactions.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Reviewed files, records and other documents to obtain information or respond to requests.
Academy management
Kalpataru Academy Gadchiroli
Gadchiroli
2018.05 - 2019.02
- Developed and implemented educational programs for diverse student needs.
- Coordinated schedules and activities for faculty and student engagement.
- Assisted in recruitment efforts to attract qualified teaching staff.
- Organized workshops and events to enhance student learning experiences.
- Managed communication between parents, students, and faculty members.
- Created marketing plans, including advertising campaigns and promotions, to increase enrollment in the Academy.
- Managed student records, including transcripts and attendance reports.
- Monitored student progress and assisted students and teachers with resolving problems.
Education
Bachelor of Arts - Marathi
Mahila Mahavidhyalay Gadchiroli
Gadchiroli 2017.06 - 2020.10
GCC-TBC (typing Basis Coarse)
Rajshree Institute
2019.07 - 2019.10
MSCIT
Shree Computer Gadchiroli
2016.04 - 2016.06
Skills
- Customer relationship management
- Team collaboration
- Communication skills
- Problem solving
- Time management
- Attention to detail
- Event organization
- Record keeping
- Scheduling coordination
- Cash management
- Travel arrangements
- Telephone etiquette
- Mail handling
- Typing speed
- File maintenance
- Confidentiality
- Relationship building
- Record preparation
- Document management
Languages
Marathi
First Language
Hindi
Advanced (C1)
C1
English
Intermediate (B1)
B1
Timeline
Clerk
Gruhalakshmi Patsantha Aarmori,
2020.08 - 2026.03
GCC-TBC (typing Basis Coarse)
Rajshree Institute
2019.07 - 2019.10
Academy management
Kalpataru Academy Gadchiroli
2018.05 - 2019.02
Bachelor of Arts - Marathi
Mahila Mahavidhyalay Gadchiroli
2017.06 - 2020.10
MSCIT
Shree Computer Gadchiroli
2016.04 - 2016.06