Summary
Overview
Work History
Education
Skills
Languages
Project Handled
Tools
Training
Awards
Timeline
Generic

Prajakta Kaigude

Mumbai,MH

Summary

Solutions-driven and experienced business analyst with leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals. Seeking opportunities to use analytical skills and strong people management skills to create cost-effective solutions leading to more efficient operations

Overview

15
15
years of professional experience

Work History

Senior Business Analyst

Transtrack Aeroservices Pvt. Ltd | National Stock Exchange of India (NSE)
08.2023 - Current
  • Contributed as a key Business Analyst in the Connect2NSE (C2N) Modernization Project, driving enhancements to NSE's centralized platform (Trade, Collateral, IMS, Margin, and User Management) across Equity and Derivative segments
  • Led the testing team through planning, preparation, execution, and defect resolution.
  • Contributed to testing and validation of key artifacts in the Equity segment (T+0 Settlement, Peak Margin, Standardization of Reports) by reviewing test cases, facilitating UAT and ensuring alignment of system functionalities with business requirements.
  • Managed requirement change requests (CRs) by assessing impact, updating artifacts and perform gap analysis and impact analysis for system enhancements or changes.
  • Facilitated requirement elicitation through workshops, JAD sessions, and walkthrough with business stakeholders to capture detailed functional and non-functional requirements
  • Prepared comprehensive BRDs, FRDs, Use Cases, Workflow Diagrams, Wireframes, and Gap/Impact Analysis documents.
  • Experienced in Hybrid methodology, combining Waterfall-style requirement documentation (BRD, FRD, Impact Analysis) with Agile execution (user stories, backlog refinement, sprints)
  • Acted as a bridge between business stakeholders (BSG, risk, compliance, operations) and technology teams (development, QA, vendors). Ensured vendor deliverables were aligned with NSE's standards and compliance.
  • Managed the defect lifecycle for strategic initiatives, leading defect triage meetings, prioritizing resolution, securing stakeholder sign-offs, and driving smooth UAT execution.
  • Collaborate with UI/UX designers to ensure interfaces align with business requirements and user expectations to Improve better UI/UX.

Deputy Manager II - Business Analyst

ICICI BANK LTD
12.2021 - 07.2023
  • Experience in Requirements Elicitation. Drill-down the requirements from the client Process mapping Documenting the functional requirements, processes i.e.AS-IS and TO-BE. Taking approvals.
  • Worked in Agile Scrum environment , assist in sprint call , daily standup call. Performed test case reviews and client demonstration, assisted UAT testing.
  • Build Platform features, user stories, and maintain backlog with priorities, using JIRA platform.
  • Review of functional and non-functional business requirements specification.
  • Analyze and Design modules and derive enhancements if required and perform impact assessment.
  • Experience in working in an Agile Scrum environment with ability to breakdown requirements into epics features and user-stories.
  • Performed Test case reviews and client demonstration. Assisted UAT Testing
  • Working knowledge of retail asset product & disbursement process like Personal loan, Auto loan, Home Loan, Business loan, LAP, LAS, CC/OD, Credit cards.

Manager - Business Analyst

YES BANK
06.2017 - 08.2021
  • Conduct day-to-day project coordination, planning, and implementation across multiple teams
  • Ensuring high level of compliance to policies and procedures laid down for retail branch operations.
  • Presented business process workflows to clients and stakeholders. Experience in both agile and waterfall methodologies.
  • Working knowledge of Retail Asset product & disbursement process like Personal loan, Auto loan, Home Loan, Business loan, LAP, LAS, CC/OD, Credit cards.
  • Working knowledge of Retail Banking products like account opening, KYC check, CASA , Net banking, payments ,mobile banking.
  • Suggesting the possibilities of the system by using wire frames. Presentation of prepared documents and circulation of documents for the sign off. Clear understanding of Software Development life cycle(SDLC) and process oriented
  • Documentation : BRD, FRD, Workflow Diagrams, Use Cases, Wireframes, User Stories
  • Preparing the deliverables which meet the client requirements. Understanding the history of the project and client requirements.
  • Requirement analysis- Gap analysis, Change Management Process
  • Attended sprint planning meetings and work towards defining the sprint items along with the product stakeholders

Asset Relationship Manager

Axis Bank Ltd
06.2013 - 09.2017
  • Leading, mentoring & monitoring the performance of the team members to ensure process efficiency and meeting of individual & group target.
  • Handle Retail Asset loans, SME loans, secured business loans, Unsecured loans, Auto & Two-wheeler loans, Commercial Equipment & Vehicle loans, & Loan against securities.
  • Co-ordinate with Credit department regarding disbursement
    process
  • Interact with key clients from numerous sectors for determining
    their requirements.
  • Needs to conduct regular trainings/workshops/learning sessions
    with all resources in branch.
  • Tracks the CRM leads, disbursement process, lead flow, monitor
    the TAT at various lead stages
  • Handling a team of 10 Executives for all retail asset products.
  • Managing and monitoring the loan process (login, document
    verification, field verification, sanction, legal technical process,
    disbursement )

Officer

ICICI Bank Ltd
01.2011 - 06.2013
  • Co-ordinate with Credit department regarding disbursement process
  • Interact with key clients from numerous sectors for determining their requirements.
  • Needs to conduct regular trainings/workshops/learning sessions with all resources in branch.
  • Tracks the CRM leads, disbursement process, lead flow, monitor the TAT at various lead stages
  • Handling a team of 10 Executives for all retail asset products.
  • Managing and monitoring the loan process (login, document verification, field verification, sanction, legal technical process, disbursement )
  • Working in Regional operation group, Dealing with the final settlement of Home Loan & Consumer Loan.
  • Handling billing profile (it includes monthly provision /vendor co-ordination/ costing/ budgeting).
  • Responsible for holding MIS (Tracking of all document which are on hold).
  • Original retrieval process of Home Loan & Consumer Loan documents.
  • Receipt confirmation of documents (All service requests raised on branches). List of documents verification & docket making activity. Responsible for resolving all branch queries of above mentioned activities /process & co-ordination with them.

Education

Business Analyst Master Program

Simplilearn
12-2024

PGDBO - Core Banking Operation

IFBI
06.2012

MBA - Finance

Pune University
06.2011

Skills

  • Analytical Thinking
  • Problem-Solving skills
  • Effective Communication skills
  • Rapport and relationship building
  • Management Skills
  • Requirement Gathering
  • Prioritize requirement and create product backlog
  • Wireframes
  • Agile and Waterfall Methodologies
  • Agile Scrum
  • Workflow Diagrams
  • Gap Analysis
  • UAT and test case review
  • Client management
  • Change management
  • Retail Banking, Loans, disbursement process
  • BRD , FRD , Use case , User stories , Field Matrix
  • Software Development Life Cycle ( SDLC )
  • Power BI
  • Basic SQL

Languages

English
Hindi
Marathi

Project Handled

  • Insta loan disbursement
    system – Yes Bank Ltd


  • Credit card application
    system- Yes Bank Ltd


  • Personal Loan Application
    system- Yes Bank Ltd


  • Personal Loan Disbursal
    System – ICICI Bank Ltd


  • C2N Modernization- National Stock Exchange (NSE)


  • T+0 Settlement, Peak Margin, Standardization of Reports (Change/ Enhancement Project)- National Stock Exchange (NSE)


Tools

  • Axure
  • M.S. Visio
  • JIRA
  • RALLY
  • M.S. Excel
  • M.S. Word M.S. Power Point

Training

  • Leadership Development Program by Mr. Santosh Nair
  • Time Multiplier by Mr. Santosh Nair
  • Sales Multiplier by Mr. Santosh Nair
  • Distinct Forte by Mr. Santosh Nair
  • Mind Power by Mr. Sneh Desai

Awards

  • Winner of Battle of ADM Rhinos in Powerplay Dec'15, Axis Bank.
  • Star performer in the month March'16 , Axis Bank.
  • Top performer of the March'17, Axis Bank,

Timeline

Senior Business Analyst

Transtrack Aeroservices Pvt. Ltd | National Stock Exchange of India (NSE)
08.2023 - Current

Deputy Manager II - Business Analyst

ICICI BANK LTD
12.2021 - 07.2023

Manager - Business Analyst

YES BANK
06.2017 - 08.2021

Asset Relationship Manager

Axis Bank Ltd
06.2013 - 09.2017

Officer

ICICI Bank Ltd
01.2011 - 06.2013

MBA - Finance

Pune University

Business Analyst Master Program

Simplilearn

PGDBO - Core Banking Operation

IFBI

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Prajakta Kaigude