Prajakta Salokhe

Project: LC360 (Technical support)

• Collaborate with Scrum team members to provide support to customer objectives and goals in a professional and organized manner
• Implemented rigorous testing procedures to identify improvement opportunities and ensure optimal system performance.
• Developed robust technical documentation on Confluence, ensuring clear communication of specifications and requirements among team members.
• Established effective communication protocols among team members, leading to increased collaboration and smoother project execution.
• Collaborated with stakeholders to define project scope, objectives, and deliverables, aligning expectations for successful outcomes.
• Estimating, prioritizing, planning, and coordinating quality testing activities
• Assist in the automation of back-end, API, front-end, and other test cases.

• Project: DIS Operational Reporting
• Prepared Test Scenarios based on the BRD/CR to satisfy actual business requirements with expected requirements
• Run SQL queries to validate the claims results with reports received from QlikView/COGNOS/client
• Executing test scripts, shared UAT progress report, defect tracking dashboard with all the clients on daily basis through scrum calls & Agile meetings
• Provided UAT sign off within stipulated timelines
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.

Role: Team Lead

Project: PFML & Disability

Responsibilities:

• Collaborating with stakeholders to translate the business requirements into actual project plan.

• Understanding the stakeholder requirements & writing CRs/BRDs for project development.

• Coordinating with the project management team for project tracking & updates.

• Analyzing the change requests & coordinating the changes required with development & testing team.

• Defects management in qTest and AzDO.

• Tracking progress for UAT team on daily basis through Agile & scrum meetings.

• Collation of test results and prepare sign-off related documentation.

Project 1: Business Solutions team (Handling UAT and On-Off Business Analyst)

Role: Team lead Responsibilities:

• Managed team of 12 effectively for smooth functioning of process to ensure zero escalations from client.

• Requirement Analysis, creating a test plan to ensure complete test coverage.

• Provided UAT sign off within stipulated timelines.

• Shared UAT progress report, Bug tracker dashboard with all the relevant stakeholders on daily basis.

• Expertise in handling end to end projects/enhancements which includes Entire life cycle, New Business Transactions, Policy Services Transactions till Claims Transactions.

Project 2: Claims business UAT (Handling UAT and On-Off Business Analyst)

Role: Senior Analyst

Responsibilities:

• Requirement Analysis, creating a test plan to ensure complete functional coverage.

• Participating in On-Off role of Business Analyst

• Documentation of Business Requirement Document (BRD) and Change Request (CR) on Life Business, Group business.

• Prepared Test Scenarios based on the BRD/CR to satisfy actual business requirements with expected requirements.

• Provide demo to users on the different testing.