Summary
Overview
Work History
Education
Skills
Certification
PROJECTS
Timeline
Generic

PRAJAKTA VARPE

Navi Mumbai

Summary

Versatile Senior Executive knowledgeable about sales, operations, pricing and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

SENIOR EXECUTIVE DOCUMENTATION-IMPORT

Team Cargo Consolidation
Mumbai
03.2023 - 06.2024
  • Scrutinized all shipment documents, including BL drafts, delivery orders, IGM filing details, shipping bills, and quotations from customer service.
  • Followed up with agent, carriers and co-loaders for the first print of OBL drafts and debit notes.
  • Verified BL and invoices for ocean freight shipments to ensure alignment with negotiated rates and prepaid terms.
  • Conducted a thorough review of all costs and income before closing each job,Ensuring accurate invoice details were sent to the accounts team for proper billing after shipment arrival.
  • Addressed daily overseas emails and queries, maintaining effective communication with all department. Prepare MIS reports on monthly basis.

Operations Executive

AMICOS Console Service Private Ltd
Navi Mumbai
09.2022 - 03.2023
  • As a Invoicing desk, managed customer information, created accurate invoices, and tracked payments to ensure positive cash flow. Coordinated with overseas agent, documentation and customer service for timely goods arrival and resolved billing and customer issues. Led team improvements and maintained efficient workflows using Excel.
  • Oversaw quotations, bookings, and shipment planning.
  • Sent pre-alerts to customers and coordinated seamlessly with overseas agents, local carriers, vendors (CFS/CHA), and shipping lines to ensure smooth operations. Coordinate interdepartmentally for billing and payment releases.
  • Coordinated with shipping lines and NVOCCs for timely freight rates.
  • Placed bookings and updated details in the ERP software.
  • Created and updated vessel schedules weekly for customers,Send weekly DSRs to customers for shipment tracking.
  • Ensured timely release of delivery orders (DO) and bills of lading (BL),Executed job closures and efficiently handed over completed documentation to accounts for final processing.

Customer Service Executive

Dahnay Logistics
Navi Mumbai
09.2020 - 09.2022
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Identified opportunities for process improvement within the customer service department.
  • Enhanced customer satisfaction by promptly addressing enquiries and resolving issues.
  • Managed FCL and LCL import cargo, coordinating with multiple overseas agents,Negotiated rates with carriers and shipping lines in response to sales team inquiries.
  • Handled customer quotations, bookings, and shipment planning, maintaining meticulous records. Coordinated co-loading and documentation, ensuring accuracy and efficiency.
  • Executing booking in ERP software, verifying pre-alert,Manifest BL, invoicing,freight certificates.
  • Prepared comprehensive cost sheets for each console box, optimizing cost efficiency.
  • Boosted customer retention rates by providing exceptional service and building rapport with clients.
  • Performed follow-up calls to customers regarding their inquiries or orders. Prepared detailed reports of daily activities for management review.
  • Oversaw accounts payable and receivable functions including invoicing customers and processing payments from vendors.

Junior Documentation Executive

Fame Global Logistics Private Limited
Navi Mumbai
10.2019 - 09.2020
  • Managed data entry updates for various shipment types,Handled document reception and pre-alert review from overseas agents.
  • Coordinated with customers for document updates, Prepared and updated job files in ERP software.
  • Monitored EDI for IGM filing to prevent penalties and updated ETA, IGM, and CFS nomination details to customer.
  • Addressed customer issues and liaised with CHA.
  • Check and booked agent invoices, liner invoices, and Coloader invoices. Prepared profit and loss sheets for tracking profitability and promptly addressed any errors or issues.

Accountant

Yoga Vidya Pranic Healing Foundation
Mumbai
01.2019 - 02.2019
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Prepared monthly closing entries for multiple companies' books of records.

Education

Post Graduation Diploma - Supply Chain Management with 8.17 CGPA

Maharashtra Institute of Technology
Pune
06-2022

Bachelor of Management Studies - Finance with 8.77 CGPA

The D.G RUPAREL
Mumbai
05-2019

Skills

  • Performance Improvement
  • Mail handling
  • Proficient in Microsoft Office, ERP systems (E-freight, Cargo Wise)
  • Strong customer relations, negotiation, and problem-solving skills
  • Exceptional organizational abilities with keen attention to details
  • Revenue management
  • Data-driven decision-making

Certification

  • Google Data Analytics- Coursera

PROJECTS

  • PGDM FINAL YEAR THESIS

Thesis on WAREHOUSE MANAGEMENT UNDERTAKEN AT DAHNAY LOGISTICS PVT LTD.

  • BMS FINAL YEAR THESIS

Thesis on Reconciliation and Goods and Service Tax at YOGA VIDYA PRANIC HEALING FOUNDATION FINANCE DEPARTMENT

Timeline

SENIOR EXECUTIVE DOCUMENTATION-IMPORT

Team Cargo Consolidation
03.2023 - 06.2024

Operations Executive

AMICOS Console Service Private Ltd
09.2022 - 03.2023

Customer Service Executive

Dahnay Logistics
09.2020 - 09.2022

Junior Documentation Executive

Fame Global Logistics Private Limited
10.2019 - 09.2020

Accountant

Yoga Vidya Pranic Healing Foundation
01.2019 - 02.2019

Post Graduation Diploma - Supply Chain Management with 8.17 CGPA

Maharashtra Institute of Technology

Bachelor of Management Studies - Finance with 8.77 CGPA

The D.G RUPAREL

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