Prajakta Sameer T Sameer T
Goa
Summary
Results-driven office manager specializing in budget tracking, inventory management, and customer service. Proven ability to streamline processes, enhance team performance, and ensure high customer satisfaction.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Sr Exe.Admininstation
Fins& Feathers
Goa
09.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Sr.Exe Administration
Prestige Estate Projects Ltd
Goa, 403001
06.2022 - 08.2024
- Completed day-to-day duties accurately and efficiently.
- Oversee daily administrative tasks, manage supplies, coordinate with vendors, and maintain office systems and databases.
- Act as a liaison, handle correspondence, manage phone calls, and draft communications for senior leadership.
- Ensure adherence to office policies, procedures, and health/safety regulations.
- Maintain and update office systems and databases
- Facilitate onboarding processes for new employees
- Ensure compliance with office policies and procedures
- Keeping records of govt Certification and renewal process.
- Assist in budgeting and expense tracking for administrative functions
- Managed accounts receivable processes related to invoicing customers for services rendered.
- Maintained accurate records of customer transactions including invoicing, payment processing and scheduling follow-up visits if needed.
Purchase & Accounts Exe
VAB Industries LLP
Goa, 403001
10.2021 - 05.2022
- Manage accounts payable and receivable processes.
- Support internal and external audits by providing necessary documentation and
information. - Work closely with other departments to ensure accurate and timely financial information.
- Communicate effectively with team members and management
- Assist in driving the Process Improvements and Standardization Activities
- Match GRN (good receive note) with invoices. Make sure GRN documents are printed immediately after processing the same and checked for any discrepancies
- Coordinate with clients to obtain necessary information for document preparation.
- Maintain accurate records of exports using Tally ERP software
Marketing Officer
CGPPI Adhesive Products Ltd
Goa, 403001
03.2015 - 01.2017
- Generate Sales Leads
- Identify and assess customer’s needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents
- Identifying / Responding to new customer inquiries
- Making sales plan area wise of each marketing representative
- Weekly review of every marketing representative to meet their goals
- Contribute into the implementation of marketing strategies
- Assisting the marketing manager in overseeing the department operations
- Attending marketing activities to raise product awareness.
- Plan advertising & promotional campaigns for products on variety of media
- Manage large amounts of incoming calls.
- Build sustainable relationships and trust with customer accounts through interactive communication.
Purchase Assistant
Goa Investcast Ltd
Goa, 403001
07.2014 - 02.2015
- Setting up the weekly, monthly, quarterly procurement plan.
- Developing local vendors, reducing the cost of procurement of material.
- Procurement of raw material from local / national market.
- Preparing & processing requisitions, purchase orders for purchases.
- Proper process of inward & outward of stock
- Record all stock movement and deliveries
- Planning and budgeting of purchase functions, involving cost estimation, contract negotiations.
- Responsible for Order Placement Timing, Supply / Demand Alignment, Material Replenishment and Supplier Performance.
- Sourcing the most affordable materials for the company’s manufacturing process.
- Projecting stock levels.
- Monitoring delivery times to ensure they are on time.
- Managing the procurement supplier relationships for the company.
- Regularly contacting suppliers to renegotiate prices.
- Keeping all supplier programs current and accurate.
- Maintaining records of supplier contracts, agreements, goods ordered received.
- Liaison with the production department to maintain optimum inventory.
- Liaison with finance department for timely payment of bills.
Assistant (Credit department)
Bank of India
Sawantwadi, 416510
06.2012 - 04.2014
- File and retrieve organizational documents, records and reports.
- Processed and computed Loan Documents adhering to Credit Administration.
- Reviewed, investigated and provided missing and incomplete information
- Coordinated with Loan Operations and ensured necessary follows up.
- Contacting customers regarding pending and past due payments.
- Assisted with preparation of underwriting reports.
Front Desk Receptionist
Hotel Kokan Crown
Sawantwadi, 416510
06.2008 - 12.2010
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Directs visitors by maintaining employee and department directories; giving instructions.
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Maintains continuity among work teams by documenting and
Education
BBA - Business Administration
Sikkim Manipal University
Distance Education03-2022
Skills
- Office management
- Budget tracking
- Customer service
- Inventory management
- Document preparation
- Financial reporting
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Native
Native
Certification
Tally ERP
Timeline
Sr Exe.Admininstation
Fins& Feathers
09.2024 - Current
Sr.Exe Administration
Prestige Estate Projects Ltd
06.2022 - 08.2024
Purchase & Accounts Exe
VAB Industries LLP
10.2021 - 05.2022
Marketing Officer
CGPPI Adhesive Products Ltd
03.2015 - 01.2017
Purchase Assistant
Goa Investcast Ltd
07.2014 - 02.2015
Assistant (Credit department)
Bank of India
06.2012 - 04.2014
Front Desk Receptionist
Hotel Kokan Crown
06.2008 - 12.2010
BBA - Business Administration
Sikkim Manipal University