Summary
Overview
Work History
Education
Skills
Permit
Languages
Timeline
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PRAJAPATI ABHISHEK

PRAJAPATI ABHISHEK

SURAT

Summary

Dedicated Debt Collector with extensive experience in high-pressure customer service roles. Positive and energetic for improved team morale and productivity. Adaptable and flexible for responsive support. Experienced [Job Title] with proven abilities in debt recovery and reporting. Adept in invoice running, payment collection and recovery planning. Confident communicator building constructive relationships for improved debt outcomes.

Overview

3
3
years of professional experience

Work History

Telecaller

IIFL Finance
04.2021 - 11.2021
  • Used outstanding problem-solving and communication skills to appease dissatisfied customers.

Debt Recovery Agent

IDFC Bank
01.2022 - 10.2022
  • Performed all debt collection activities in compliance with Financial Conduct Authority (FCA) guidelines
  • Negotiated customer repayment plans, consistently maximizing early payments to reduce debt recovery time.

Debt Recovery Agent

Om Sai Enterprises
05.2022 - 11.2023
  • Resolved complex collection cases, liaising with debt collection agencies and local courts to foster positive outcome.

Debt Recovery Agent

SI CREVA CAPITAL PRIVATE LIMITED
10.2022 - Current
  • Exceeded collection target goals with assertive communication and negotiation skills.

Education

UNDER GRADUATION, B.COM -

RAGHUKUL VIDHAYALAYA

Skills

  • Credit management evaluation
  • Customer credit checks
  • Repayment plan negotiating
  • Call centre experience
  • Visionary leadership
  • Performance improvements

Permit

GJ052020019485

Languages

Gujarati
Advanced (C1)
English
Upper intermediate (B2)

Timeline

Debt Recovery Agent

SI CREVA CAPITAL PRIVATE LIMITED
10.2022 - Current

Debt Recovery Agent

Om Sai Enterprises
05.2022 - 11.2023

Debt Recovery Agent

IDFC Bank
01.2022 - 10.2022

Telecaller

IIFL Finance
04.2021 - 11.2021

UNDER GRADUATION, B.COM -

RAGHUKUL VIDHAYALAYA
PRAJAPATI ABHISHEK