Summary
Overview
Work History
Education
Skills
Timeline
Generic
Prajapati Hitesh Kumar Babubhai

Prajapati Hitesh Kumar Babubhai

Product Support Manager
MEHSANA

Summary

§ Anticipating & capitalizing on Customer service and Product support trends, identifying profit potential, creating value for the customer, & positioning the company’s products & services to maximize market share

§ Consistently delivering the responsibilities of Revenue Generation, Profitability and Customer Satisfaction with Solutions oriented approach and excellent relationship skills. Keen planner and farsighted, with strengths to perceive beyond obvious. Result driven and focused with immaculate work habits

§ Strong business acumen with the ability to conceive profitable and efficient solutions utilizing technology

§ Articulate communicator with strong work ethics, continuously striving for improvement coupled with excellent administrative aptitude with an eye for detail and the commitment to offer quality work

Overview

13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Product Support Manager

Aptec Equipment Private Limited ( Apollo Infratech Group )
Mehsana
08.2019 - Current

Aptec Equipment Private Limited, Established from the Apollo Group, specially for the Asphalt Equipments, Like, Drum Mix Plants, Wet Mix Plants, Sensor Pavers, Mechanical Pavers and Kerb Pavers.


  • Determined customers' needs and desires by specifying research needed to obtain market information.
  • Managed and coordinated new releases and distribution of [Product or Service].
  • Facilitated inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
  • Managing PAN India as well as Neighbor Country for the Asphalt Equipments.


Idle - on Vacation

On Vacation
India and Abroad
12.2018 - 07.2019

I have taken a small Off from the busy life. and I have went on vacation.

Senior Service Engineer //Product Support Manager

Apollo Infratech Group
Mehsana
04.2016 - 12.2018

APOLLO Range of Construction Equipments – Apollo Concrete Batching Plat and Concrete Pump. Apollo Having JV (Join Venture) with CARMIX – Self Loading Transit Mixer - Italy, HAWKEYS PEDERSHAAB – Concrete technology worldwide - USA, HEM – Concrete Paving-USA.

Specialty in HEM Slip form Pavers - On site Installation as well as commissioning, Width Changing Process.

  • Worked frequently with mechanical and Hydraulics systems to complete knowledgeable inspections and skilled repairs.
  • Visited customer locations to assess equipment functioning and develop repair plans.
  • Performed industry tests and evaluations of performance in order to collect data and optimize equipment.
  • Managed Over 80 calls per day and has increased the spare sale by 40%

Senior Service Engineer

Apollo Infratech Group
Mehsana
04.2013 - 03.2016

APOLLO Range of Construction Equipment – Apollo Concrete Batching Plat and Concrete Pump. Apollo Having JV (Join Venture) with CARMIX – Self Loading Transit Mixer - Italy, HAWKEYS PEDERSHAAB – Concrete technology worldwide - USA, HEM – Concrete Paving-USA.

Specialize in Bigger Size Concrete batching Plants from Foundation, Installation, Commissioning and Support After Commissioning.

Looking after Batching Plants installation and Commissioning PAN India. As well as Overseas like, Oman, Dubai, Qatar, Kenya, Tanzania, Sri Lanka, Nepal and Bangladesh.

Service Engineer

Apollo Infratech Group
Mehsana
04.2011 - 03.2013

APOLLO Range of Construction Equipment – Apollo Concrete Batching Plat and Concrete Pump. Apollo Having JV (Join Venture) with CARMIX – Self Loading Transit Mixer - Italy, HAWKEYS PEDERSHAAB – Concrete technology worldwide - USA, HEM – Concrete Paving-USA.

Specialize in Bigger Size Concrete batching Plants from Foundation, Installation, Commissioning and Support After Commissioning.

Service Technician

Apollo Infratech Private Limited
Mehsana
09.2009 - 03.2011

Installation and Commissioning Bigger Size batching Plant, Problem Solving.

Done whole plant erection & commissioning, including Layout and Foundation work with PLC base control panel

Done operation and maintenance in batching plant.

Education

S. S. C -

GSEB
Mehsana
06.2005 - 03.2006

High School Diploma -

H S C
Mehsana
06.2006 - 04.2008

C O E - Central Of Excellence

Industrial Training Institute of Gujarat, India
Mehsana
06.2008 - 09.2009

Skills

MS Office, excel, Power Point

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Timeline

Product Support Manager

Aptec Equipment Private Limited ( Apollo Infratech Group )
08.2019 - Current

Idle - on Vacation

On Vacation
12.2018 - 07.2019

Senior Service Engineer //Product Support Manager

Apollo Infratech Group
04.2016 - 12.2018

Senior Service Engineer

Apollo Infratech Group
04.2013 - 03.2016

Service Engineer

Apollo Infratech Group
04.2011 - 03.2013

Service Technician

Apollo Infratech Private Limited
09.2009 - 03.2011

C O E - Central Of Excellence

Industrial Training Institute of Gujarat, India
06.2008 - 09.2009

High School Diploma -

H S C
06.2006 - 04.2008

S. S. C -

GSEB
06.2005 - 03.2006
Prajapati Hitesh Kumar BabubhaiProduct Support Manager