P RAJA SEKHAR REDDY

• Working closely with the software development team to ensure bug-free applications
• Actively participating in all phases of product testing, including planning and delivery recommendations
• Writing extensive bug reports
• Providing guidance to interns and junior manual testers
• Participating in the QA processes of more than 14 companies annually
• 2 years of experience in Automation Testing using the tool Trecentist Tosca
• Well experienced at testing both Web and Desktop applications
• Good experience in building an automated script from the scratch, executing and reporting
• Experienced in Test Management tools like Microfocus ALM, JIRA.

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• Designed integration tools to combine data from multiple, varied data sources such as RDBMS, SQL and big data installations.
• Wrote and optimized in-application SQL statements.
• Optimized broken and inefficient assets through effectively troubleshooting technical processes and workflows.
• Trained in coding for numerous Data Warehousing solutions.
• Collaborated with business intelligence staff at customer facilities to produce customized ETL solutions for specific goals.
• Managed identification, protection and use of data assets.
• Planned and installed upgrades of database management system software to enhance database performance.
• Documented and communicated database schemas using accepted notations.
• Gathered, defined and refined requirements, led project design and oversaw implementation.
• Reviewed project requests describing database user needs to estimate time and cost required to accomplish projects.
• Designed and created ETL code installations, aiding in transitions from one data warehouse to another.
• Collaborated with system architects, design analysts and others to understand business and industry requirements.

• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Worked varied hours to meet seasonal and business needs.
• Provided product price information to customers.
• Greeted customers and offered assistance for increased customer satisfaction.
• Managed customer relations through communication and helpful interactions.
• Identified customer needs and wants to enhance customer experiences and boost sales.
• Trained and mentored junior staff on customer service strategies and techniques.
• Maintained relationships with customers to maximize sales opportunities.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.