Summary
Overview
Work History
Education
Skills
Timeline
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Prajesh Shenoy

Transition Manager
Hyderabad

Summary

Professional with progressive experience of 14 years in Strategic Operations, Program Management, Solution Designing, People Management and more in business support service organizations. Collaborated with large global players and have developed a keen interest and strong capability in Stakeholder Management, Business Transition & Transformation, Client Relationship Management.

Overview

15
15
years of professional experience

Work History

Manager Accounts Payable & Transitions

Genpact India Pvt Ltd
09.2019 - 03.2022
  • Handled team of 20+ Query Management & Invoice processing
  • Participation in Offshore/Onshore calls for sharing Weekly and Monthly Reports
  • Traveled to Germany for transition of invoice processing and payments activity
  • Transitioned Accounts payable process (Invoice processing and Payments) for EMEA countries (DACH / IBERIA / France and Benelux) as Transition Manager and managed the team of 20 plus and cleared all the toll gates without any challenges and handed over to the operations team
  • Invoice processing allocation / Invoice quality check / Reporting for toll gates / weekly calls on the progress of the Guided production and Hyper care were handled without any challenges
  • Worked on Work instruction and SOP preparation for the transitioned activities.

Assistant Manager

IBM India Pvt Ltd
11.2009 - 01.2019
  • Leadership and Management: Supervised a team of 16, managing diverse functions including vendor management, invoice processing, and EFT issues
  • Developed team capabilities through training and mentorship
  • Process Optimization: Led initiatives to update desk procedures and create SOPs, significantly improving process efficiency and compliance
  • Communication and Client Interaction: Facilitated effective communication with global clients and suppliers, addressing WOI issues and ensuring timely resolution of payment discrepancies
  • Data and Reporting: Prepared monthly reports and measurement data, providing critical insights for management meetings and strategic decision-making
  • Audit and Compliance: Actively participated in corporate audits and peer reviews, contributing to process improvements and internal control enhancements.

Transition Manager

Pepsico Global Business Services
03.2022 - Current
  • Responsible for planning and implementing the migration/transition plan according to transition methodology across functions (Sales, R&D & Supply chain) for Europe, APAC & PBNA regions
  • Proven ability to balance strategic planning and execution with a hands-on approach, ensuring strong foundations for scalability
  • Led the project as the first escalation point of contact for business and GBS teams
  • Successfully transitioned 150 + FTE worth work from various sectors (PBNA, AMESA, EUROPE & APAC) to India
  • Managed client relationship through the transition phase in terms of expectation management, benchmarking thresholds for key performance measurements and ensuring on-time and successful project delivery
  • Performed periodic program and project risk assessment and implemented appropriate risk mitigation strategies
  • Collaborated across GBS hubs on standardization of various transition methodologies like lift and shift, fix and shift & transform and shift
  • Delivered various trainings on culture and Ways of working to functional teams in conjunction with the change management team
  • Collaborated with the change management team to ensure timely inputs on the change and communications to various stakeholders
  • Establishing governance model to ensure project is tracked and governed at each decision gate
  • Handed over the team to operations after successful transition with hand over documents
  • Ensured gaps in performance or quality are quickly identified and addressed
  • Understand strategic business objectives of the business and facilitating the definition of project scope goals and deliverables
  • Developed detailed project charter, project plan and transition plan depending on solution complexity, priorities, and deliverables
  • Combining process migration activities along with IT implementation

Education

BBA - Accounting And Finance

Mangalore University
Mangalore, India
04.2001 -

Skills

Team Leadership

Operations Management

Strategic Planning

Performance Management

Workforce Management

Project Management

Cross-Functional Teamwork

Time management abilities

Negotiation and Conflict Resolution

Timeline

Transition Manager

Pepsico Global Business Services
03.2022 - Current

Manager Accounts Payable & Transitions

Genpact India Pvt Ltd
09.2019 - 03.2022

Assistant Manager

IBM India Pvt Ltd
11.2009 - 01.2019

BBA - Accounting And Finance

Mangalore University
04.2001 -

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Prajesh ShenoyTransition Manager