Prajesh Shenoy
Transition Manager
Hyderabad
Summary
Professional with progressive experience of 14 years in Strategic Operations, Program Management, Solution Designing, People Management and more in business support service organizations. Collaborated with large global players and have developed a keen interest and strong capability in Stakeholder Management, Business Transition & Transformation, Client Relationship Management.
Overview
15
15
years of professional experience
Work History
Manager Accounts Payable & Transitions
Genpact India Pvt Ltd
09.2019 - 03.2022
- Handled team of 20+ Query Management & Invoice processing
- Participation in Offshore/Onshore calls for sharing Weekly and Monthly Reports
- Traveled to Germany for transition of invoice processing and payments activity
- Transitioned Accounts payable process (Invoice processing and Payments) for EMEA countries (DACH / IBERIA / France and Benelux) as Transition Manager and managed the team of 20 plus and cleared all the toll gates without any challenges and handed over to the operations team
- Invoice processing allocation / Invoice quality check / Reporting for toll gates / weekly calls on the progress of the Guided production and Hyper care were handled without any challenges
- Worked on Work instruction and SOP preparation for the transitioned activities.
Assistant Manager
IBM India Pvt Ltd
11.2009 - 01.2019
- Leadership and Management: Supervised a team of 16, managing diverse functions including vendor management, invoice processing, and EFT issues
- Developed team capabilities through training and mentorship
- Process Optimization: Led initiatives to update desk procedures and create SOPs, significantly improving process efficiency and compliance
- Communication and Client Interaction: Facilitated effective communication with global clients and suppliers, addressing WOI issues and ensuring timely resolution of payment discrepancies
- Data and Reporting: Prepared monthly reports and measurement data, providing critical insights for management meetings and strategic decision-making
- Audit and Compliance: Actively participated in corporate audits and peer reviews, contributing to process improvements and internal control enhancements.
Transition Manager
Pepsico Global Business Services
03.2022 - Current
- Responsible for planning and implementing the migration/transition plan according to transition methodology across functions (Sales, R&D & Supply chain) for Europe, APAC & PBNA regions
- Proven ability to balance strategic planning and execution with a hands-on approach, ensuring strong foundations for scalability
- Led the project as the first escalation point of contact for business and GBS teams
- Successfully transitioned 150 + FTE worth work from various sectors (PBNA, AMESA, EUROPE & APAC) to India
- Managed client relationship through the transition phase in terms of expectation management, benchmarking thresholds for key performance measurements and ensuring on-time and successful project delivery
- Performed periodic program and project risk assessment and implemented appropriate risk mitigation strategies
- Collaborated across GBS hubs on standardization of various transition methodologies like lift and shift, fix and shift & transform and shift
- Delivered various trainings on culture and Ways of working to functional teams in conjunction with the change management team
- Collaborated with the change management team to ensure timely inputs on the change and communications to various stakeholders
- Establishing governance model to ensure project is tracked and governed at each decision gate
- Handed over the team to operations after successful transition with hand over documents
- Ensured gaps in performance or quality are quickly identified and addressed
- Understand strategic business objectives of the business and facilitating the definition of project scope goals and deliverables
- Developed detailed project charter, project plan and transition plan depending on solution complexity, priorities, and deliverables
- Combining process migration activities along with IT implementation
Education
BBA - Accounting And Finance
Mangalore University
Mangalore, India 04.2001 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Workforce Management
Project Management
Cross-Functional Teamwork
Time management abilities
Negotiation and Conflict Resolution
Timeline
Transition Manager
Pepsico Global Business Services
03.2022 - Current
Manager Accounts Payable & Transitions
Genpact India Pvt Ltd
09.2019 - 03.2022
Assistant Manager
IBM India Pvt Ltd
11.2009 - 01.2019
BBA - Accounting And Finance
Mangalore University
04.2001 -