Prajjal Bhujel
GUEST SERVICE ASSOCIATE
Kalimpong,West Bengal
Summary
Dynamic hospitality professional with a proven track record at The Leela Hyderabad, excelling in guest services and team coordination. Recognized for exceptional customer service and meticulous attention to detail, I effectively implemented operational improvements and safety procedures, ensuring a welcoming environment and timely service delivery.Dedicated and details oriented hospitality professional with experience in guest service and housekeeping operations.Provides exceptional service in maintaining cleanliness and hygiene standards in various establishments.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Senior GSA (Pre-Opening)
The Leela Hyderabad
04.2024 - Current
- Managed guest services and ensured high standards of hospitality.
- Coordinated with teams for smooth operations.
- Developed and implemented a room cleaning schedule with a team of housekeeping attendants to ensure timely service delivery.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated knowledge of safety procedures in the use of chemical products ,vaccums and other cleaning equipment.
- Provided hospitality to guest by addressing their needs in a courteous and professional manners.
GSA
The Leela Palace Bengaluru
08.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated excellent organizational skills by efficiently stocking and restocking supplies in guest rooms.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Inspected and cleanded guest rooms,bathrooms and public areas to ensure adherence to housekeeping standards.
Education
High School Diploma -
St.George Higher Secondary School
Kalimpong, IndiaHigh School Diploma -
KUMUDINI HOMES HIGHER SECONDARY SCHOOL
Kalimpong, IndiaSkills
Friendly, positive attitude
Teamwork and collaboration
Customer service
time management
attention to details
safety procedures
Timeline
Senior GSA (Pre-Opening)
The Leela Hyderabad
04.2024 - Current
GSA
The Leela Palace Bengaluru
08.2023 - 03.2024
High School Diploma -
St.George Higher Secondary School
High School Diploma -
KUMUDINI HOMES HIGHER SECONDARY SCHOOL