PRAJJOY BHATTACHARJEE

Mastered all basic terms and processes of US Mortgage Industry

• Identified issues, analyzed information and provided solutions to problems.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Carried out day-to-day duties accurately and efficiently.
• Worked flexible hours across night, weekend and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Increased customer satisfaction by resolving issues.

• Learnt all maintainance related activities including HVAC systems ,FCU ,AHU ,Pipe Work ,AC Plant ,STP(Sewage Treatment Plant) ,Hot Water Distribution System ,Water Supply System ,General Electrical Work ,Generator ,Civil Work ,Boiler
• Learnt management ERP systems like IDS
• Key achievements : Learnt and experienced all the basic maintenance services required for day to day services operations of an industry
• Exceeded goals through effective task prioritization and great work ethic.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Collaborated with team members to achieve target results.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Carried out day-to-day duties accurately and efficiently.
• Participated in team-building activities to enhance working relationships.