Prajna A

Company Overview: Royal Arabian Destination Management DMCC, established in 2004, is a leading destination management company delivering an array. Primarily based in Dubai, we provide mind-blowing UAE tour packages to our direct customers, assisting agents, tour operators, travel and incentive houses, and tourism boards to provide distinguished services of the highest quality.

• Spearheaded end-to-end HR operations, optimizing recruitment, onboarding, and employee engagement.
• Orchestrated talent acquisition by assessing workforce requirements and conducting departmental interviews.
• Managed performance appraisal systems to uphold consistent evaluation standards across teams.
• Streamlined payroll processes and ensured compliance with statutory regulations in collaboration with finance.
• Fostered communication between management and staff to enhance workplace culture.

Company Overview: Goldfinch Mangalore features 56 luxurious rooms designed for comfort and elegance. Offers modern amenities to enhance guest experiences in a boutique hotel setting.
Delivers exceptional service quality, focusing on heartwarming hospitality. Hosts renowned Sana-di-ge coastal cuisine restaurant, showcasing local flavors. It boasts a spacious banquet hall, accommodating events.

• Managed comprehensive HR operations for a multi-departmental hospitality workforce, ensuring seamless implementation of company policies and procedures.
• Led end-to-end recruitment for hotel departments, including front office, housekeeping, F&B, and kitchen operations, ensuring timely and quality hires.
• Coordinated onboarding, orientation, and induction programs to integrate new employees effectively into the organizational culture.
• Oversaw employee relations, handled grievances, and resolved workplace conflicts to maintain a positive and productive environment.
• Performance appraisal, facilitated feedback sessions, and identified training needs for skill development and succession planning.
• Ensured full compliance with labor laws and statutory requirements (PF, ESI, gratuity, etc.) and coordinated with auditors for HR documentation and audits.
• Planned and executed employee engagement activities, welfare initiatives, and recognition programs to boost morale and retention.
• Collaborated with department heads and senior management on HR strategy, manpower planning, and organizational development.
• Maintained HRIS and employee records, and generated monthly HR reports for internal review.

Company Overview: Bodycraft is India’s first hybrid clinic-salon, combining dermatology and beauty services under one roof. We offer a unique, balanced approach to beauty and wellness.

• Participated in regular meetings with upper management regarding progress updates on current initiatives.
• Supervised subordinate staff in carrying out daily duties and activities.
• Enforced compliance with regulatory standards and company policies.
• Analyzed key performance indicators to identify effective strategies.
• Provided administrative support to team members as needed.
• Answered employee queries regarding HR policies and procedures.
• Reviewed and updated employee records in HR database.
• Facilitated internal communication regarding HR policies and updates.
• Managed HR databases containing confidential employee information.
• Supported HR department with onboarding new hires and administering benefit programs.

Company Overview: Sterlings Mac Hotel & Suites is a 5-star luxury hotel in Bangalore with a perfect blend of business & leisure that offers features & comforts for both professional & personal stays. It is a 190-key property. While the hotel is designed to embody the grandeur of the Indo Asian concept, the rooms are made to provide maximum comfort and rich shades and pleasantly lively interiors in each room with over 200+ staffs.

• Managed comprehensive HR operations for a multi-departmental hospitality workforce.
• Led end-to-end recruitment for hotel departments including front office, housekeeping, F&B, and kitchen operations.
• Coordinated onboarding of new employees effectively into the organizational culture.
• Oversaw employee relations, handled grievances, and resolved workplace conflicts to maintain a positive and productive environment.
• Ensured full compliance with labor laws and statutory requirements (PF, ESI, gratuity, etc.).
• Collaborated with department heads and senior management on HR strategy, manpower planning, and organizational development.
• Maintained HRIS and employee records.

Company Overview: Standing proud in the heart of Electronics City- Bengaluru, Radha Regent Elegantly mirrors the globalized persona of brand India. A Modern showpiece of luxury and aesthetics, this premium business hotel artistically blends contemporary and classic design with warm hospitality. A wonderful lobby leads up to 104 spacious rooms with deluxe amenities. Heading a team of 120-140 staffs.

• Oversaw end-to-end HR operations including workforce planning, recruitment, onboarding, training, performance management, and exit processes.
• Managed payroll processing, statutory compliance (PF, ESI, gratuity, etc.), and ensured adherence to labor laws and company policies.
• Led manpower budgeting and cost analysis initiatives to align hiring strategies with business objectives and budgetary constraints.
• Designed and executed employee engagement programs, training schedules, and welfare activities to enhance staff morale and retention.
• Also supported recruitment and HR functions for a smaller sister property, Radha Hotels, located in a remote village in Tamil Nadu, adapting strategies to suit local needs and resources.

Company Overview: Situated on Om Beach, space where the beauty of the ocean and the magnificence of the wilderness come together with the healing touch of Ayurveda, the calming strength of Yoga, the joy of art exploration, and more.

• Managed HR operations for a team of 78–80 staff, including manpower planning, recruitment, payroll, statutory compliance, and employee engagement.
• Contributed to workforce budgeting to ensure efficient utilization of human capital.
• Played a cross-functional role by assisting the Front Office team and supporting guest relations to ensure a high level of service for wellness-focused clientele.
• Oversaw operations and staff management at VanaVasa, a serene three-room satellite property at the foothills of the Western Ghats, ensuring guest satisfaction and operational excellence.
• Promoted a people-centric culture aligned with the resort’s philosophy of holistic well-being, mindfulness, and sustainability.

Company Overview: This restored period building that is our hotel sits well with its colonial era surroundings and counterparts - the great trading houses of British India when pepper from Kerala was considered as precious as gold. Like the cultures they celebrate and display, Brunton Boatyard is a five star hotel whose interiors reflect an eclectic but tasteful blend of English, Portuguese and Dutch influences as seen in its high ceilings, hanging fans and a plethora of artifacts and curios from a great mercantile age known for its pomp and glamour. The scent of colonial history is all around you as you take a tour of the historic Fort Cochin area where the hotel stands. Though little remains of the fort itself there are legacies of its proud history to be seen everywhere.

• Maintained accurate personnel records to support organizational needs.
• Drafted offer letters for new hires, ensuring clarity and compliance.
• Managed payroll processing to guarantee timely employee compensation.
• Oversaw payroll and benefits administration, enhancing employee satisfaction.
• Ensured compliance with labor laws and regulations to mitigate risks.