Prajwal K Y

Bengaluru

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

year of professional experience

Certification

Work History

Financial Service Associate

HDFC Sales Pvt Ltd

Bengaluru

11.2023 - 08.2024

Assisted clients in understanding financial products and services offered by HDFC Sales.
Processed customer inquiries through phone, email, and in-person interactions efficiently.
Collaborated with team members to enhance customer service strategies and practices.
Documented client interactions accurately in the customer relationship management system.
Ensured that all customer inquiries were answered promptly and completely.
Educate customers about different types of products available from the company's portfolio.

Education

MBA - Finance & Marketing

Visvesvarayya Technological University

Belgum

12-2022

Skills

Microsoft Office Suite
Accounts payable and receivable
Customer service
Product education

Problem solving and adaptability
Client relationship management
Time management
Attention to detail

Languages

Kannada

First Language

English

Proficient (C2)