Prajwal N

Dedicated CAD/CAE/PLM and Industry 4.O solution Account Manager experience in managing client relationships and driving revenue growth through the implementation of software solutions. Proven track record of delivering exceptional customer service, consulting on software capabilities, and achieving sales targets.

• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Conducted regular market analysis to identify new opportunities for territory sales growth.
• Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
• Attended trade shows and industry events to promote company products and services.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Resolved client issues and concerns in a timely manner, ensuring high levels of satisfaction and retention.
• Identified upsell and cross-sell opportunities within existing client accounts, resulting in a 18% increase in revenue.
• Negotiated contract terms and pricing with clients, leading to successful contract renewals and extensions.
• Advised clients on the capabilities and benefits of PLM /CAD/CAE and AR software, conducting software demonstrations and training sessions to drive adoption.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.

3DEXPERIENCE Territory Solution Consultant - 3DEXPERIENCE Portfolio for the Bengaluru South Region .

• Developed and maintained strong working relationships with professionals within BIA territory.
• Consulted with Product specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of our 3DEXPERIENCE / SolidWorks solutions.
• Increased sales volume by overall 17 adding accounts in BIA territory.
• Maintained knowledge of market, competitors and individual customers to optimize sales strategies.
• Assessed sales activities, managed leads and pursued every opportunity to improve close ratio.
• Upsold and closed customer sales by providing suitable solution around client needs and increased revenue of 3DEXPERIENCE Portfolio 140% annually.
• Prepared sales presentations for clients showing Customer success stories and credibility of products.
• Gained customer acceptance by demonstrating cost reductions and overall product development improvements.

(Protective coating division in the Industrial Sector)

• Prospected new customers to generate sales leads and increased revenue from existing clients.
• Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plan.
• Planned and managed engineering projects and continuous improvement programs to reduce labor and costs.
• Maintained records of cost and quantity information for each project and engineering.

(Atlas Copco Industrial Air Division) - BIA Region

• Confer with prospect and engineers to assess equipment or plant study to determine suitable product.
• Understand customer requirement and provide sales support
• Recommend to improve equipment or machinery to prospect by explaining how changes will lower operating cost and LCC (life cycle cost) and to increase productivity.
• Help client to solve problem with installed machinery and pre commissioning support.
• Provide product and service in engineering information by answering question and request
• Analyzed marketing data, including market trends, competitor performance and product strengths.
• Determined and scheduled priorities as required to progress engineering work.