Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Projects
Languages
Timeline
Generic
PRAJWAL R

PRAJWAL R

Bangalore

Summary

Eager and meticulous recent graduate passionate about customer service and technical support. Possesses strong foundational skills in communication, problem-solving, and user assistance, complemented by a rapid learning aptitude and dedication to fostering positive customer experiences. Aspiring to initiate a career as a Customer Support Specialist, contributing to development of ethical, customer-centric workplace cultures.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Site Reliability Engineer Intern

PhonePe
Bangalore
02.2024 - 09.2024
  • Completed 4 months of training as a Site Reliability Engineering Intern at PhonePe, focusing on the development of essential SRE skills, including Linux, Bash, Networking, Protocols, Troubleshooting, Databases, and configuration management through hands-on modules.
  • engaged in small project for 4 months applying knowledge gained from training

College Internship

RVCE Center of Excellence
Bangalore
09.2023 - 11.2023
  • I have successfully Completed 6 week Internship in our college, during the training. I have learnt about image processing, Machine Learning basics and neural networks – MLP and with all the basics of ML I have done a project on Hand gesture Control presentation using OpenCV and MediaPipe.

Education

Master of Computer Application -

RV College Of Engineering
Bangalore
09-2024

Bachelor of Computer Application -

VEIT Degree College
Bangalore
08-2021

Higher Secondary Education - PCMC

Vijaya Composite PU College
Bangalore
06-2018

Secondary Education - SSLC

Sri Krishna International School
Bangalore
05-2016

Skills

  • Microsoft Office Suite proficiency
  • Windows OS and web technologies
  • CRM systems Basics
  • Ticketing system experience
  • Communication and interpersonal skills
  • Problem-solving and logical thinking
  • Attention to detail and time management
  • Adaptability and willingness to learn
  • Customer-focused approach
  • Linux and DevOps
  • SQL database management
  • UI/UX design principles

Certification

  • Entrepreneurship and IP Strategy
  • Enhancing Soft Skills and Personality
  • AI in Digital Marketing
  • Software Development and Testing

Accomplishments

  • Participated in Hack The Metaverse IEEE Competition [2023]
  • Student Placement Coordinator

Projects

  • Online Hotel Booking System
  • Created a comprehensive online hotel booking system utilizing HTML, CSS, and JavaScript. This project featured intuitive user interfaces, advanced search and filtering capabilities, and real-time booking confirmation. Designed for responsive performance across various platforms, ensuring a streamlined and user-friendly experience.
  • Hand Gesture Control Presentation Using OpenCV
  • Developed a hand gesture control system using OpenCV, enabling intuitive interaction through real-time hand tracking and gesture recognition. Implemented key functionalities such as gesture detection, change slides, pointer, drawing and user feedback, enhancing user experience and interaction in various applications.
  • Sales Management System [Mobile App]
  • Developed a robust sales management system as a mobile application, streamlining the sales process through features like lead tracking and real-time sales analytics. The app provides sales teams with tools for managing orders, monitoring sales performance, and generating detailed reports, all accessible on-the-go for increased productivity and efficiency.

Languages

  • Kannada, Native
  • English, Proficient
  • Hindi, Proficient

Timeline

Site Reliability Engineer Intern

PhonePe
02.2024 - 09.2024

College Internship

RVCE Center of Excellence
09.2023 - 11.2023

Master of Computer Application -

RV College Of Engineering

Bachelor of Computer Application -

VEIT Degree College

Higher Secondary Education - PCMC

Vijaya Composite PU College

Secondary Education - SSLC

Sri Krishna International School
PRAJWAL R