Summary
Education
Skills
Languages
Work Availability
Work History
Software
Languages
Quote
Timeline
Overview
CustomerServiceRepresentative
PRAJWAL TAKVALE

PRAJWAL TAKVALE

INDORE

Summary

  • Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Education

Bachelor of Commerce - Finance

Alexia College Of Professional Studies
Indore
09.2021

High School Diploma -

St Vincent Pallotti School
Indore
03.2018

Skills

  • Inbound and Outbound Calling
  • Product Knowledge
  • Administrative Support
  • Complaint Handling
  • Computer Proficiency
  • Customer Relationship Management (CRM)

Languages

Hindi
Native language
English
Intermediate (B1)
B1
Marathi
Beginner
A1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History

Customer Service Representative

SHRADDHA INTERNATIONAL
INDORE
01.2023 - 04.2024
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Resolved customer complaints promptly and efficiently.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries via phone, email, and chat.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Software

Corel Draw

MICROSOFT 365

Chat GPT

Languages

  • English
  • Hindi
  • Marathi

Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Customer Service Representative

SHRADDHA INTERNATIONAL
01.2023 - 04.2024

Bachelor of Commerce - Finance

Alexia College Of Professional Studies

High School Diploma -

St Vincent Pallotti School

Overview

1
1
year of professional experience

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PRAJWAL TAKVALE