SEBE PILLIYAI
Pune
Summary
Office Management and Business Support professional with 10+ years of experience, including UBS experience since Oct 2024, specializing in senior leadership visit management, graduate program coordination, employee engagement events, vendor onboarding and payments, expense management, and merchandise operations. Proven ability to support large facilities, manage stakeholders, and deliver seamless administrative and operational support.
Overview
15
15
years of professional experience
Work History
Experience
UBS
Pune
10.2024 - Current
- Managing GEB (Group Executive Board) visits, senior management engagements, and end-to-end coordination for leadership visits.
- Leading Graduate Program support, including logistics, communication, and engagement activities.
- Handling complete vendor management, including onboarding, coordination, merchandise procurement, and timely invoice processing.
- Overseeing SEZ approvals and compliance processes for all UBS-related events and activities.
- Ensuring seamless execution of events, stakeholder communication, and operational workflows.
- Ensured organizational compliance by driving mandatory training sensitization for all employees and tracking 100% completion across teams.
- Led the Behind the Barrier Project and conducted regular Clear Desk Checks to maintain security, confidentiality, and workplace hygiene standards.
- Delivered complete onboarding and induction support for new joiners, ensuring a seamless transition experience.
- Successfully planned and executed large-scale events, including Family Day, Annual Events, Integration Events, and employee engagement programs.
- Coordinated organizational Employee Engagement Networks, promoting culture, collaboration, and participation across the workforce.
- Acted as a CSR Champion, leading initiatives such as tree plantation drives, community programs, and banner installation for CSR communication.
- Ensured smooth execution of operational processes by working closely with cross-functional stakeholders and maintaining high standards of service delivery.
Front Desk Executive
Credit Suisse India Pvt Ltd
Pune
01.2016 - Current
- Managed operations for a 5.5 lakh sq. ft. facility across 8 floors supporting 4,500+ employees.
- Coordinated senior management and executive committee visits across India.
- Led employee engagement activities, including townhalls, virtual connects, and large-scale events.
- Supported the UBS–CS Integration for GRESC and multiple business functions.
- Handled visitor access, security protocols, new-joiner orientations, and training logistics.
- Created SOPs, trained new hires, and managed auditorium bookings, vendor contracts, and invoice processing.
- Performed data integrity checks, prepared reports, and ensured compliance across operations.
- A UBS Company
Guest Service Executive – Operations
Seasons Mall
Pune
08.2013 - 01.2016
- Managed customer service desk operations, resolving visitor and retailer queries.
- Provided accurate information on mall events, promotions, and activities.
- Prepared MIS reports and coordinated events with retailers.
- Logged customer grievances and ensured timely escalation and resolution.
Senior Executive – Marketing & Operations
Allen Solly
Pune
10.2010 - 07.2013
- Supervised store staff, training, grooming standards, and weekly scheduling.
- Managed inventory control, stock checks, and daily performance analysis.
- Handled petty cash, banking, attendance systems, and hygiene standards.
- Achieved category-wise sales targets and contributed to overall store growth.
Education
Bachelor of Arts - Public Administration
Savitribai Phule Pune University
01.2023
Skills
- Administrative Operations
- Senior Management & Visitor Handling
- Event Planning & Employee Engagement
- Vendor Management & Payment Processing
- Graduate Program Coordination
- Multitasking & Prioritization
- Stakeholder Management
- Team Supervision
Timeline
Experience
UBS
10.2024 - Current
Front Desk Executive
Credit Suisse India Pvt Ltd
01.2016 - Current
Guest Service Executive – Operations
Seasons Mall
08.2013 - 01.2016
Senior Executive – Marketing & Operations
Allen Solly
10.2010 - 07.2013
Bachelor of Arts - Public Administration
Savitribai Phule Pune University