Prajwal Kumar KB

• DC rollout on multiple clouds, and provisioning of new servers into the cluster.
• Software updates, upon the release of patches to mitigate vulnerabilities.
• Configured, managed, and monitored cloud-based services such as AWS EC2, S3, and ELB using Ansible.
• Jobs are scheduled for the runtime upgrade of Apigee 4.51 to 4.52, and are responsible for the end-to-end upgrade from the operations end.
• Coordinated with other teams for successful rollouts of new features or bug fixes.
• Monitored system health using Dynatrace for early detection of issues.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Managed infrastructure components including virtual machines, storage devices, networks.
• Worked closely with DevOps teams in order to design best practices for deploying applications into production environment.
• Collaborated with developers in order to troubleshoot application related issues quickly.
• Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.

Description: The project is about maintaining the e-commerce website of Sears 24/7. As a major part of Sears' business is based on e-commerce, the site should be available all the time. Our team's job is to build and release code for deployment on appropriate servers to the Deployment team. The site will be developed in four stages: integration stage, testing (QA) stage, staging (advanced testing) stage, and production.

• Launching Amazon EC2 Cloud Instances using Amazon Web Services (Linux/Ubuntu), and configuring launched instances with respect to specific applications.
• Defined AWS Security Groups, which acted as virtual firewalls that controlled the traffic allowed, reaching one or more AWS EC2 instances.
• Working on multiple AWS instances, set the security groups, Elastic Load Balancer, and AMIs, and auto-scaling to design cost-effective, fault-tolerant, and highly available systems. Configuring and networking of Virtual Private Cloud (VPC).
• Implemented AWS EC2, IAM, S3, EBS, Elastic Load Balancer (ELB), and Auto Scaling Groups services.
• Created alarms and notifications for EC2 instances using CloudWatch.
• Creating S3 buckets, managing policies for S3 buckets, and utilizing S3 buckets for storage and backup on AWS.
• Configuring and Networking of a Virtual Private Cloud (VPC).
• Updated and maintained databases with current information.
• Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
• Completed routine maintenance and repair.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Description: Under the operations group, I was responsible for providing customers with a seamless experience by developing and implementing superior procedures.

• Performed accounting or financial analysis.
• Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
• Maintained front desk to provide positive first impression.